What you´ll be doing... Working in the infrastructure support team to build, administer and maintain 24x7 production environment and non-production environments, and supporting infrastructure. You will be a point of contact for technical issues on infrastructure components, while supporting the day-to-day maintenance tasks in a manner that is compliant with established policies.
Some of your responsibilities will include:
- Installing and configuring software, hardware, and networks
- Monitoring system performance and troubleshooting issues
- Managing and monitoring system resources, usage, system logs, and active jobs
- Supporting and maintaining hardware, software, servers, and systems in Linux and Windows environments
- Maintaining and operating disaster recovery systems, regular backup jobs, and perform periodic testing
- Providing day-to-day 24x7 support across IT as a Tier 2 support for IT System Administration
- Practicing sustainable incident response, facilitating incident resolution, and performing blameless postmortems
Knowledge and skills you need to have:
- B.S. in Computer Science, Computer Engineering, or a related field with 5 years of relevant experience;or M.S. in Computer Science, Computer Engineering, or a related field. However, an equivalent combination of experience and/or education will be taken into consideration
- Experience:
- implementing and maintaining operating system technologies that include Windows OS and Linux OS
- implementing, maintaining and troubleshooting web and application servers
- in Microsoft Active Directory Services, Clustering Services, and File Services
- Knowledge and experience with virtualization technologies: Microsoft Hyper-V, VMWare
- Knowledge of networking concepts: switched, routers, VLANs, firewalls, load-balancers
- Knowledge of remote access technologies: Citrix XenApp, XenDesktop, Microsoft Remote Desktop, VDI infrastructures
- Strong communication and interpersonal skills
- Conflict resolution, problem-solving skills
- Attention to detail
- Flexible to work with departments in different time-zones
Bonus points for the following:
- Experience working remotely
- ITIL Certifications
- Experience in large server infrastructure and distributed environments
Data source
Stack Overflow