Customer Care Representative for Brazil or Turkish market - remote
JoyRide
Posted 4 years ago
👏 ABOUT US
We're looking for a new teammate in our profitable, independent, and bootstrapped company (24 people from 15 different countries), and give you the opportunity to be part of a fascinating journey. We are 100% remote, and with a flat organizational structure. We’ve seen incredible growth over the last 9 years, driven by a talented and versatile yet small team.
🔥 ABOUT THE ROLE
We're looking for a Customer Care Representative for Brazil or the Turkish market (f/m/d) full-time, part-time 80 hours/month, or on a mini-job basis.
An ideal candidate for this position has excellent communication skills, is a natural learner, an out-of-the-box thinker, empathetic, technically-minded, and unflappable. To succeed in this role, you must be highly adaptive and be able to work in a fast-paced, highly interactive environment.
❤️ WE OFFER YOU
- a great work-life balance - work from wherever you are on a flexible shift schedule
- no bullshit - we are a fact- and engineering-driven company (including the founders)
- to work on something important. A lot of businesses say they change lives, but we actually do it. We've helped millions of people find love and happiness.
- paid vacation
- a competitive salary
🚀 YOU WILL
- provide friendly and efficient customer support by handling front-line issues via Zendesk. Our award-winning apps are used by millions of active users every day
- troubleshoot customer problems in a systematic, solution-based and customer-focused manner
- moderate user content like profile photos
- investigate reported abuse and take appropriate action
- work agile with a motivated and innovative small team (including us, the two founders)
- work on a mostly flexible schedule, but some weekend availability is expected.
💪 YOU
- have a high level of written and spoken fluency in English and one of the following languages: Portuguese or Turkish
- have accurate spelling and grammar
- are committed and able to work independently
- have an eye for detail
- are tech-savvy with sound computer skills
- are able to work from home with a fast internet connection
- are self-motivated and energetic
If this profile matches your expertise, experience, and aspirations, we’d be delighted to receive your full application, including references, salary requirements, and possible starting date.
Data source
We Work Remotely