Human Resources Service Representative - remote

Human Resources Service Representative

Location: Atlanta,Georgia

Sector Human Resources

Work Type Contract

Reference 59284

THE TEAM YOU WILL BE JOINING:

• High-Growth Publicly traded organization with revenues over $8B;highly diversified with over 25,000 customers with a coast-to-coast network that spans across 99% of all zip codes in North America
• Highly acquisitive company is one of the fastest growing in North America;more than 100,000 employees at 744 locations globally
• Multi-billion-dollar business model that embraces a fast-paced and innovative culture with heavy growth by way of acquisition

  WHERE THIS POSITION IS LOCATED: Remote, USA

  WHY THIS ROLE IS IMPORTANT:

  • Serve as the first point of contact for employees seeking assistance with various HR-related matters such as benefits enrollment, payroll inquiries, leave requests, and general policy information. Address inquiries promptly and professionally, providing accurate information and guidance to employees.
  • Resolving employee issues and concerns effectively. This may involve investigating complaints, conflicts, or disputes, and working collaboratively with HR specialists or managers to find suitable solutions. Listen attentively to employee concerns, demonstrate empathy, and ensure that all matters are handled with confidentiality and sensitivity.
  • Provide administrative support to the HR department. This may include maintaining employee records, processing paperwork related to hiring, promotions, transfers, and terminations, and updating HR databases or systems with accurate information. Assist with scheduling interviews, organizing training sessions, and coordinating HR events or initiatives.

    THE BACKGROUND THAT FITS:

    • 3 years of relevant experience working with HRIS systems such as SuccessFactors and ServiceNow.
    • At least 1 year of relevant experience utilizing Microsoft Office suite, including proficiency in Word, PowerPoint, and Excel.
    • Proficiency in English, both written and verbal communication.
    • Preferred: An Associate’s or Bachelor’s degree in Business Administration, Human Resources, or a related field.
    • Plus: Bilingual proficiency, particularly fluency in Spanish, is advantageous.

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