Uzbek and Russian Speaking Customer Experience Officer – Cyprus, Greece or Remote

Posted 2 years ago

Reference Number: CXOUR1022

The Role:

We are looking for a passionate and self-motivated professional to join our Customer Experience Team.

The main responsibilities of the position include:

Deal with clients’ inquiries via live chat, email and telephone
Perform personal clientele analysis and take actions as required
Handle client inquiries appropriately and ensure that high level service is provided
Promote available products and services to clients
Develop and maintain excellent relationships with prospective and existing clients
Cooperate effectively with other departments as required
Contribute to team effort by achieve targeted results

Main requirements:

· Client handling experience in the financial services sector is a definite plus

· Fluent Russian and Uzbek speaker with excellent oral and written skills in English

· Ability to multitask and maintain a high-level of organization

· Outstanding communication and interpersonal skills

· Excellent computer literacy

· Valid work permit required

Benefit from:

Type of employment: Full time

Location: Cyprus, Greece or Remote

Please visit our website www.xm.com/careers to submit your online application for this position.

All applications will be treated with strict confidentiality!