You’re a product designer with a passion for understanding users and designing high-quality SaaS products. We’re EngagedMD and we have a patient journey application used by more than 2 million users nationwide and internationally since its launch, and we continue to see enormous growth and adoption from medical clinics across multiple markets. This is an exciting opportunity to join us in our mission to help carers carry on caring. You will design the structure, organization, and navigation of digital healthtech products, including conducting usability tests to gather feedback and iterate on design solutions. You’ll also have the opportunity to conduct user research to understand the needs, goals, and behaviors of our target audience, and create visually appealing and user-friendly interfaces while also closely collaborating with our product, design and marketing teams.
This fully remote role reports to our Group Product Manager, and candidates are required to reside in the United States. Candidates must also be able to travel to client sites, up to 1-2 short trips per quarter.
This role requires legal authorization to work in the United States. EngagedMD is unable to sponsor current H1B visa holders for this role.
What You’ll Do
- Create intuitive, user-centered design solutions for complex workflows and interactions, ensuring that users can easily navigate and complete tasks within the platform
- Partner closely with the development and engineering teams to ensure designs are feasible, optimized for implementation, and integrated seamlessly
- Develop wireframes, mockups, and high-fidelity interactive prototypes to visualize and test ideas quickly, using tools such as Figma and Miro
- Prioritize and execute UX/UI design tasks based on the product roadmap, ensuring timely delivery of design assets and iterations in line with product development timelines
- Build and enhance the company's design system, ensuring consistency across all product touchpoints
- Guide developers in adhering to design specifications and standards
- Incorporate user feedback, usability testing results, and performance data to iterate and refine designs, ensuring that the end product meets users' needs and expectations
- Regularly present design concepts and iterations to product managers, stakeholders, and other team members while articulating design decisions and rationale, and incorporating feedback as appropriate
What You’ll Bring
- 5+ years of experience designing complex interaction models and interfaces, particularly in SaaS or healthcare environments
- Proficiency in UX design tools, prototyping software, and an understanding of front-end development technologies
- Demonstrated ability to collaborate effectively with developers, product managers, and stakeholders
- Superior communication skills, with the ability to articulate decisions and respond to feedback constructively
- Creative thinking abilities to generate innovative design solutions that meet user needs and business goals
- Experience conducting user research, including interviews, surveys, and usability testing
- Commitment to staying up-to-date on the latest UX design principles, methodologies, and industry best practices
- A mission-driven orientation to all you do
- Ability to thrive in a small, fast-paced organization
- Bachelor’s degree or equivalent career experience
It’s Also Nice If You…
- Have at least a passing familiarity with the fertility and/or healthcare industries
- Have successfully worked remotely with distributed teams in the past
- Have experience in healthtech with a focus on patient journey software
What We Offer
- Competitive compensation and equity
- Medical, dental, and vision coverage heavily subsidized by the company
- Open Paid Time Off
- Paid family and medical leave
- Generous paid holidays
- 401(k) retirement savings plan
EngagedMD is an equal opportunity employer. We’re committed to diversity, equity, and inclusion. We believe our company and products are made better by the varied perspectives of our employees, each of whom we seek to empower and support in their individuality. We hire our team members on the basis of merit, qualifications, and the needs of our business in order to best achieve our mission to help carers carry on caring. Pursuant to this commitment, EngagedMD will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact peopleops@engagedmd.com.
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