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🚀 Mission for Technical Project Manager role
To build strong relationships with accounts, define project requirements, scope &timeline, serve as the liaison between clients &engineering, and provide technical &project management support to clients.
🤖 About the role
As our first technical project manager hire, you will be overseeing the engineering aspects of our external client projects, and managing a team of developers &designers.
The ideal candidate is a technical lead who can scope out the tasks and resource needs of projects, serve as the point of liaison between the customer and the development team, nurture strong relationships with accounts by providing excellent customer service, and provide technical guidance to ensure smooth delivery of projects.
🙌 What you'll do
- Serve as the liaison between clients &internal stakeholders throughout project life cycles
- Understand customer needs and translate them into technical features/use cases to address their requirements
- Scope out tasks for the engineering team, and provide technical guidance to team members
- Negotiate deliverables and timelines with external client stakeholders
- Provide regular status updates and proactively identify, mitigate, and offer viable solutions to issues/risks
- Ensure the quality and timeliness of deliverables
- Build and nurture strong relationships across new and existing customers
- Maintain regular and prompt communication with accounts
- Ensure client issues are resolved in a timely manner
- Answer questions and product usage guidance as needed
- Represent account priorities and needs, and manage customer expectations effectively
- Track account priorities and action items to ensure commitments are satisfied in a timely manner
- Collaborate with internal teams to provide informed recommendations into our product roadmap and process improvement initiatives
🔎 What we're seeking
- Previous tech startup or early-stage company experience
- 1+ years of small group leadership and coordination experience in planning and delivery of technical projects
- Ability to analyze business requirements to determine and assess feasibility
- Strong product awareness and system design capabilities
- Experience mentoring other software engineers
- Excellent written &verbal communication skills, and the ability to convey complex matters in a clear and succinct manner
- Solid understanding of best practices across technologies (client/server-side, QA, deployment, project management etc.)
- Ability to manage multiple projects simultaneously
- Great team player who enjoys collaborative work
- Good understanding of business &software development processes
- Creative problem solver with strong decision-making skills in choosing different technologies
- Demonstrated professionalism, patience, and composure in stakeholder interactions
- High level of conscientiousness and empathy
- Thrive in a self-motivated, fast-paced, often ambiguous and rapidly changing environment
- Fluent in English and Spanish
🍒 Nice to Haves
- BS in Computer Science, Engineering, or equivalent experience
- Experience in a client-facing work environment and managing customers in a technical capacity
- Experience bringing products to market
- Experience working with developers &designers from Latin America
- Have lived in Latin America or have familiarity with Latin American culture
✨ Additional Information
- This position is fully remotely
✏️ To apply please send your resume to tracy@vivatranslate.com &describe your favorite tech stack.
Data source
We Work Remotely