Success Champion - remote

Photobooth Supply Co

Posted 4 years ago

Ios Financial Macos Zendesk Video Startup Windows Lead Requirements

Photobooth Supply Co

We build photobooths that make people money.

🚀 Join a high growth startup with opportunities to solve problems in hardware, software, and customer success
⚙️ Work with top performers bonded together by our culture
📸 Share a common love for creativity and entrepreneurship

Take a peek into our culture here.

Goals

Your mission as our Success Champion will consist of helping our photobooth owners succeed with their photobooths and our other products.

Increase software adoption rate.
Reduce incoming ticket count by 2% month over month.

Looking for a team member who is happy to work weekends within any time frame of 12PM - 12AM Pacific Time.

Acts

Understand and answer all customer support questions using your personable nature
Educate your team members about products, while independently keeping your own technical know-how up to date
Increase customer delight through extraordinary customer service
Demonstrate empathy through verbal and written responses
Lead customers towards the right products, upsell, and/or help schedule a call with our sales team

Preferred Experience

Technical Support
Customer Service
Zendesk
iOS
macOS
Windows
Photography

What's in it for you?

🏥 Health Benefits
👴 401K
📚 Education Stipend
💻 Ability to Work from Home
💰 Bonus Plan
🏝️ Annual Retreat
💼 Quarterly Financial Meetings
💪 Intimate Team

Like what you see?

E-mail careers at photoboothsupplyco.com with...

✅ Your Resume
✅ Your Compensation Requirements
✅ A video answering the following questions:

What are your career goals?
What are three questions would you ask someone buying a photo booth? Why?
Why did you apply to Photobooth Supply Co and why a Photobooth Strategist?

Apply