Software Developer Support (Remote)

Software Developer Support (.Net, JavaScript)

 *Candidate must live in the United States and be authorized to work in the United States*

The opportunity:

As software developer support, you’ll be an important member of the Zaner-Bloser Digital Product Development team, working alongside developers who write engaging learning software for teachers and students. Your work will have a real impact on our customers, as your work will ensure our software remains functional and defect-free.

Your first few months will see you working with the digital product team and:

• Building a thorough understanding of our systems and software alongside the support lead
• Gathering insight from our Customer Experience and Digital Solutions specialists to understand customer needs and expectations
• Creating a workflow with QA and Customer Experience to analyze, validate and address application defects

Core Responsibilities:

• Debug, identify and document root causes for defects that come in from production and QA environments
• Identify process inefficiencies and create automated solutions
• Develop high quality, testable code
• Ensure that application code adheres to internally adopted patterns and styles, and meets functional, performance, and security requirements
• Participate on an Agile team, contribute to complexity and time estimates, identify risks, and contribute to discussions and commitments.

Qualifications:

Required experience

• Angular 2+ experience (we are on 8)
• Net Web API
• Net Webforms
• HTML5/CSS3
• Entity Framework Code First
• Dependency Injection
• Unit Testing and Mocking
• MSSQL
• Analyze query performance
• Familiar with at least one front-end unit testing framework, such as Mocha or Jasmine
• Familiar with at least one end-to-end testing framework, such as Selenium, Nightwatch or Protractor

Nice-to-have experience but not required

• EF Core
• .NET Core
• Git
• Postman
• Experience implementing software design patterns
• Azure products (storage, functions, logic apps, message queuing)
• Knowledge on or experience with Site Reliability Engineering