Job Title: Remote SMS Agent
Company Overview:
Join our dynamic team at Offer Heroes, an up and coming player in the wholesale industry. We are seeking a highly motivated and detail-oriented individual to fill the position of Remote SMS Agent. This role is crucial to our success in managing homeowner interactions, data, and generating appointments for our lead managers.
Position: Remote SMS Agent
Location: Remote
Employment Type: Full-Time (35 hours per week)
Compensation: $5-$8 per hour
Responsibilities:
As a Remote SMS Agent at Offer Heroes, your primary responsibilities will include:
Data Management:
- Effectively manage and organize homeowner data through various platforms, ensuring accuracy and completeness.
- Utilize Excel for data analysis, reporting, and tracking of key performance metrics.
- Text Communication:
- Engage with homeowners via text messaging in clear, fluent English.
- Respond promptly to homeowner inquiries, providing accurate information and addressing concerns.
- Appointment Generation:
- Proactively identify and qualify potential leads through text conversations.
- Generate appointments for our lead managers based on established criteria.
- System Proficiency:
- Utilize Salesforce to update and maintain customer records.
- Leverage Excel for creating and managing reports, ensuring efficient data analysis.
Qualifications:
- Previous experience in a similar role, particularly in data management and customer communication.
- Proficient in Microsoft Excel;experience with Salesforce is highly desirable.
- Strong organizational skills with attention to detail.
- Fluent in English with minimal accent.
- Excellent written and verbal communication skills.
- Ability to work independently and collaboratively within a remote team.
Requirements:
- Demonstrated experience in using Excel for data analysis and reporting.
- Familiarity with Salesforce or similar CRM platforms.
- Strong multitasking abilities and the capacity to handle a high volume of text communications.
How to Apply:
Interested candidates should submit their resume and cover letter to Info@offer-heroes.com. Please include "Remote SMS Agent Application - [Your Name]" in the subject line. The application deadline is 01/15/24.
Join us in shaping the future of wholesale real estate and make a meaningful impact in a vibrant and collaborative remote work environment. Apply today!
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