Senior Salesforce Implementation Consultant - remote

Elevation Solutions

Posted 3 years ago

Our Senior Salesforce Consultants play a key role in project delivery, helping bridge the gap between sales, support, configuration, architecture and clients. If you are a self starter, hyper-organized, and really into Salesforce, we want to talk to you!

Responsibilities

Manage portfolio of client projects from start to finish, including project timeline, client communications, meeting coordination, training plan creation, end-user training delivery and/or coordination, and project sign-off using Elevation Solutions’ standardized project tools and process
Support strategic Journey Building and requirements gathering projects by co-facilitating in-person Journey Building sessions with client leaders
Manage all project team members, including marketing, build, data, development, and integration team members
Facilitate persona-based discovery sessions, technical demos, and client testing processes for client projects
Architect technology solutions focused on the Salesforce ecosystem utilizing persona-based experience requirements
Coordinate the configuration/build of client Salesforce environments according to client specs and project scope
Coordinate client licensing with 3rd party app vendors and facilitate the installation and integration of apps to ensure all parties are on the same page
Call out risks when they appear and help craft plans to mitigate them
Assist in the preparation of regularly scheduled client project reports including status, demos, and roadblocks for all applicable projects
Participate in, and on occasion, lead strategic Elevation Solutions initiatives, including but not limited to: content creation, delivery template and process documentation and optimization, project lessons learned, and additional project sales for existing clients

Requirements

Proven experience as a consultant
7+ years of Salesforce experience required;Salesforce Consulting experience preferred
Salesforce Admin Certification and at least one Salesforce consultant certification required (for ex: Sales Cloud Consultant or Service Cloud Consultant);additional Salesforce Certifications are preferred
Significant hands on Salesforce.com experience on large scale projects/implementations
Experience leading teams preferred
Minimum of 5 years of experience implementing CRM solutions from start to finish
Knowledge of Agile project delivery practices, requirements gathering, user story prioritization and solid UAT guidelines needed
Education and/or nonprofit experience preferred
Proficiency in Google Docs, Sheets, Presentations and other online collaboration tools required
Proficient with AppExchange and commonly used Salesforce Apps like Conga, FormAssembly and DocuSign
Excellent time management skills and the ability to prioritize work is necessary
Attention to detail and problem solving skills necessary
Excellent written and verbal communication skills necessary
Bachelor’s degree required

Other things to know

This job is for a full time position, 100% remote - work from home or coffee shops or wherever you like. We still have a lot of team interaction, though, so you won’t be lonely. In order to make this work, you will need an internet connection with good bandwidth to support online conference calling and a computer that is virus protected. Hardworking self-starter with an orientation to get things done at a high level of excellence is required to be on this high performance team. Must be willing to work within an established structure and process and provide feedback when needed to improve that process.

Work week is generally Monday-Friday and office hours are somewhat flexible. We mostly work between 9 and 5 and we all have reasonable expectations for response times from each other. We provide unlimited vacation, 401k enrollment and the ability for you to participate in our health plans. We do not allow side work;you will need to focus 100% on our clients and growing business.

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