- Full-time, 40 hours/week, Remote
- 4 hours/day overlap with UTC-5
- Mid to Senior Level
Job Summary
As part of our small and dynamic team, you will manage projects coming from OmbuLabs.com and FastRuby.io, our Rails upgrade service.
Our client projects are for medium to very large companies and range from shorter engagements of just a few weeks to multi-month commitments. These can be maintenance or product development engagements in an agency setting, so the ability to conciliate an Agile way of working with client deadlines and expectations is a must. Being a proactive and involved team member will help you succeed in this role. We value excellent communication and self-starter!
You will be managing ongoing projects using agile/lean methodologies, as well as discussing projects and building relationships with clients.
We Want to Hear from You if You Love:
- Agile methodologies, like Scrum and Kanban
- Managing Goal-Oriented Teams
- Helping teams be successful and continuously improve
- Facilitating good retrospectives and making sure action points are addressed
- Digging deep to find the root cause of problems and ensuring these are fixed so problems don't happen again
- Understanding the whole portfolio of projects and contributing to the overall client operations process at the company
- Working with projects, products, and the mix of both
It's a plus if you're familiar with:
- Jira
- GitHub
- Heroku
- Trello
- Zapier
You Are:
- An excellent communicator and organizer
- A decision maker
- Someone detail-oriented and practical
- A great listener who can ask questions for clarification to uncover and articulate unspoken requirements
- Experienced and knowledgeable enough about the software industry to be able to ask informed questions.
- Solid knowledge of project management tools (we are currently using Jira for most projects)
- Experienced with product management and working with product designers
- Experienced with product metrics and agile metrics
Does any of this sound like you? If so, we want to hear from you!
About this Role
You’ll be leading project execution for current and future clients, helping facilitate communication, remove blockers and ensure the team has everything they need to be successful. You’ll be keeping projects on schedule and on budget.
Some of your tasks will include:
- Confer with clients and team members by email and in Zoom/Meet meetings
- Check to ensure that appropriate changes were made to resolve clients' problems
- Develop and maintain long-term relationships with clients which result in new business opportunities
- Ensures that projects are completed in a timely fashion
- Communicate client needs and opportunities to the dev team to drive possible enhancements
- Keep records of client interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Work in tandem with the sales team to find new opportunities
- Manage projects within client relationships, working to carry out client goals while meeting company goals
- Collaborates with our Director of Operations and our Senior Engineering Manager to achieve a smoothly running team
Other requirements:
- Strong communicator and collaborator.
- Can hit the ground running and get up to speed quickly
- Resourceful and a good creative problem solver
- Comfortable and experienced with deadlines
- Has great attention to detail and brand quality
- Takes ownership and pride in their work
- Is not afraid of new challenges
- Loves learning new things and can implement new ideas quickly
- Adapts really well to changes on-the-go
- Can juggle lots of moving pieces while staying organized
This is a remote full-time position. We require at least 4 hours to overlap our main timezone (Eastern Standard Time).
About Our Company
OmbuLabs is a boutique agency made up of talented individuals. We are an inclusive team who values the diversity of all kinds. We help our clients feel confident that we understand their needs and always strive to go above and beyond expectations. We care about each other and the work that we do. As an organization, we prioritize a sustainable and flexible work environment that enables us to balance our lives with providing high-quality expert support to our clients.
We are a small team of full-time employees and contractors. Currently, our team is about 25 people, but growing quickly. We really like each other and value our team culture of openness and fun. One thing about us is that our favorite movie is Matilda (yes, we all love it! 🎀📚🏫🦎).
Our team currently enjoys these benefits:
- Remote work from anywhere (we currently have team members in 8 countries).
- Flexible hours. We only require a 4-hour overlap between 9 am to 5 pm UTC-5 (i.e. East Coast Time).
- We offer competitive salaries and career growth opportunities.
- $400 yearly stipend for your home office.
- Optional $400 a month stipend for a co-working space.
- $1000 a year learning budget.
- Yearly team retreats. The last one was in Punta Cana, Dominican Republic.
- Parental leave of 8 weeks 100% paid and up to 6 months off.
- 2 weeks paid vacation, plus one day for every year with the company, and holidays. We also offer flexible sick days and personal time off.
- The whole team takes off the last week of the year.
- We encourage you to take off holidays your country celebrates.
- English classes for non-native speakers
- A work laptop (MacBook Pro)
- Tickets to conferences
Ready to Apply? Great!
Our application is a quick questionnaire. We don’t require a cover letter or resume. Instead, we have a few questions for you to answer.
OmbuLabs believes in workplace diversity. We encourage qualified candidates from all backgrounds and parts of the world to apply.
OmbuLabs (The Lean Software Boutique LLC) does not discriminate in employment matters on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, special needs/conditions, or any other protected class.
We believe that diverse teams are smarter teams. There is value in diversity. Ensuring that our teams include talented and diverse people from all over the world helps us to stay competitive in an industry lacking in diversity.
Thank you!
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