What will keep you challenged
- Ensuring the day-to-day IT operations for our colleagues in Berlin, Magdeburg and remote work places as the go-to person for technical support
- Being a central part of the Elinvar team by providing support for our internal IT customers and assisting with their issues and requests (account creation, application use, hardware, etc.)
- Configuring and developing end user equipment –desktops, laptops, tablets, phones etc.
- Administration, installation and support of Windows and macOS-based systems
- Receiving and responding to incoming support request in person, via email and JIRA
- Problem tracking with service level assurance
- Checking for completeness, documenting the ticket's process in JIRA
What will keep you happy
- An outstanding, highly motivated and international teamthatvalues a positive and open working environment- and a group of people who genuinelyappreciateand supporteach other
- An inspiring momentumtoreshapethe wealth management industry by replacing legacy IT with a modern, sustainable ITplatform
- Everything you need to excel in your profession,backed by some of the world’s most recognizedinvestors
- Enjoy an open corporate culturewithout dress code, with flexible working hoursand remote officeoptions
- Situated in Berlin you can work in our modern office in Prenzlberg, near Alexanderplatz
- An employerthatwelcomes diversityand actively promotes equal opportunities on every level
Requirements
What we are looking for
- At least 4 year's experience as IT Admin / Support or in similar tasks
- An expert in Apple macOS and Microsoft Windows IT environment
- Problem-solver with significant analytical and investigative skills
- A dedicated team player who is able to work independently
- Knowledge of JIRA / Confluence is a plus
- Good communication skills in English, German language skills are a plus
Data source
Stack Overflow