Salesforce Consultant - remote

Elevation Solutions
Posted 3 years ago
We Work Remotely
At Elevation Solutions want our team to love what they do and grow into roles that showcase their best skills.  We are a fast-growing women-owned Premium Salesforce.org Consulting Partner that supports nonprofit organizations and educational institutions by leveraging the power of Salesforce. Our team members have the chance to implement many Salesforce Clouds including: Education Cloud, Nonprofit Cloud, K-12 Kit, Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud and more!

Why we're a great team to work with:
  • All of our team members are 100% remote (we know that everyone has different circumstances and responsibilities outside of work).
  • We are flexible with a focus on core working hours to ensure clients are supported. Our leadership team respects work boundaries (no one wants a Slack at 12 am) and we expect team members to do so as well, remembering that we all work in different time zones.
  • We offer generously approved paid vacation with no restrictions.  
  • Team building is extra important to us and we collaborate through Zoom, Slack and in-person events when possible (offisites, onboarding, training, etc.). No feeling like you're on a island. 
  • We provide competitive compensation, a yearly technology stipend, a 401(k) match and referral bonuses.

The role:

Our Consultant position is a key to project delivery. Consultants work closely with the Senior Consultant to facilitate discovery sessions, architect solutions, and build out the Salesforce environment, train the client team, and more.

Responsibilities
  • Independently manage (for small projects) or support Senior Consultant (for large projects) with the following tasks: manage project timeline, client communications, meeting coordination, training plan creation, training delivery, and project sign-off.
  • Support strategic roadmapping and requirements gathering initiatives by co-facilitating sessions with clients.
  • Facilitate detailed discovery sessions, technical demos, and client testing processes for client projects.
  • Architect technology solutions focused on the Salesforce ecosystem utilizing persona-based experience requirements.
  • Coordinate the configuration/build of client Salesforce environments according to client specs and project scope.
  • Coordinate client licensing with 3rd party app vendors and facilitate the installation and integration of apps to ensure all parties are on the same page.
  • Call out risks when they appear and help craft plans to mitigate them.
  • Assist in the preparation of regularly scheduled client project updates including status, demos, and roadblocks for all applicable projects.
  • Participate in, and on occasion, lead strategic Elevation Solutions initiatives, including but not limited to: content creation, delivery template and process documentation and optimization, project lessons learned, and additional project sales for existing clients.
Requirements
  • 5+ years of Salesforce experience required;Nonprofit Administration, Education Administration or Salesforce Consulting experience preferred.
  • Salesforce Administrator Certification and at least one Salesforce Consultant certification required (e.g. Nonprofit Cloud Consultant or Service Cloud Consultant).
  • Experience implementing CRM solutions from start to finish valued.
  • Excellent written and verbal communication skills necessary.
  • Bachelor’s degree or equivalent experience required.

Visa sponsorship is not offered for this position. Applicants must be authorized to work in the United States full time.