Localize is seeking an energetic, growth-minded Sales Engineer to join our US-based remote team. Reporting to the Head of Sales, you will play a critical role in our pre-sales process by providing technical expertise and support to our sales team and prospects. Working collaboratively with account execs, clients, and internal product teams you will create and deliver compelling product demos, develop custom solutions, and ensure that our product meets the technical needs of our clients.
As a Sales Engineer you will also have an opportunity to wear many hats and work closely with other internal teams such as marketing, customer success, and engineering. The role may include assisting with post-sale onboarding, creating technical marketing content, and providing customer feedback to product and engineering teams.
The ideal candidate is a growth-minded strategic thinker with an equal balance of strong technical acumen, sales savvy, and excellent communication and relationship building skills.
Responsibilities:
- Participate in sales calls with potential clients to understand their technical needs and challenges.
- Prepare and conduct product demos, highlighting the technical capabilities and value proposition of Localize.
- Gather detailed technical requirements and propose tailored solutions.
- Create proof of concepts (POCs) to demonstrate how our product can solve specific client problems.
- Collaborate with sales reps to strategize on prospect engagement and tailor technical solutions to client needs.
- Write technical documentation, alignment documents, and other sales collateral.
- Act as a liaison between sales, product, and marketing teams, providing valuable feedback and insights.
- Support clients throughout the sales lifecycle, from pre-sales to post-sales, ensuring they fully leverage our product.
- Assist in onboarding new clients and provide technical guidance as needed.
- Participate in product development discussions and contribute to the product roadmap based on client feedback.
- Help announce new features to the public and get developers excited about a product.
- Support the SaaS marketing team when they create white papers, technical manuals, and other materials.
- Write blog posts, record videos, and contribute to the company's social media presence.
Experience and Qualifications:
- Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
- Advanced degrees or certifications in relevant technical fields are a plus.
- Technical Pre-Sales or Sales Engineering skills:
- 2+ years in a roles as a SaaS pre-sales engineer, sales engineer, or similar position, where you supported sales teams by providing technical expertise during the sales process.
- Experience with software development, APIs, and integration methods.
- Proficiency in relevant programming languages (e.g., JavaScript, HTML, CSS). Strong understanding of web technologies, cloud platforms, and development frameworks.
- A consultative approach with solving your customer’s business challenges and have a track record of successfully overcoming technical and security objections. Problem solving is in your DNA.
- Sales and Business Acumen:
- Familiarity with the enterprise SaaS ecosystem.
- Proven track record in a client-facing role, preferably in pre-sales, sales engineering, or technical consulting.
- Familiarity with the sales cycle, including discovery, demo, evaluation, and closing stages.
- Ability to build rapport with clients, understand their needs, and address their concerns effectively.
- Communication and Collaboration:
- Strong communicator with exceptional written skills.
- Excellent presentation and demo skills, with the ability to clearly articulate technical concepts to non-technical audiences.
- Proficiency in creating technical documentation, writing SOWs, and scoping custom requirements.
- Act as a liaison between Product, Marketing and Sales, sharing customer feedback to help craft the product roadmap
- Project Management:
- Experience managing technical projects and coordinating with multiple stakeholders.
- Ability to handle multiple projects simultaneously and prioritize tasks effectively.
- Content Creation:
- Experience creating reusable marketing assets, such as blog posts, webinars, and demo sites, that cater to our technically inclined customer base is a plus.
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