closed vacancy [Remote] IT QA Team Lead/Manager

Job Profile Summary
CAI IT QA Team Lead will oversee a team of Quality Assurance supporting our Autism2Work Practice. The Team Lead will provide training, guidance, mentoring, support &supervision. Excellent knowledge of at least one programming language. The Team Lead must be familiar with a variety of operating systems and platforms and sound knowledge of Quality Assurance best practices and standards. The ideal candidate will be a strong leader and team motivator who is compassionate, approachable, and flexible, with a proven track record of mentoring and people development.
Duties and Responsibilities

• Manage IT staff by supporting, training and coaching employees in communicating job expectations and apprising of their performance.
• Test ETL workflow, data algorithms, data lakes, enterprise analytics and data management
• Collaborate with Team leadership in backlog refinement scrum activities including defining testable stories with acceptance criteria
• Provide thought leadership and architect test data management solutions
• Collaborate with existing and prospective business users to define Data Warehousing and Business Intelligence requirements
• Work closely with engineers to integrate testing in BI development and enhance QA process
• Coach and mentor junior team members on agile standards and best practices, i.e. Scrum, and maintain an agile project management tool - JIRA
• Act in alignment with user needs and system functionality to contribute to delivery success.
• Identify problematic areas and recommend strategic solutions in a timely manner.
• Appraise customer requirements and make sure they are satisfied.
• Keep detailed records of quality reports, statistical reviews, and relevant documentation for weekly &bi-weekly reporting for your team's progress.
• Review, understand and document all pharma related functions and responsibilities.
• Demand resource planning
• Release and Configuration Management
• Continuous process improvements and implement Test Efficiencies

Qualifications

• Proven experience as an IT People Manager
• At least 6 years of leading testing efforts, including experience with all phases of testing: System, Integration, User Acceptance and Performance Testing.
• At least 4 years of testing experience in different environments including one or more of the following client server, Services Oriented Architecture, Web based, Mainframe based and three tier architectures.
• At least 3 years experience in Automation leveraging test frameworks
• At least 2 years experience with ETL workflows
• At least 4 years experience in AGILE Methodology
• Experience with tracking and reporting SLAs and KPIs in a managed services testing engagement
• Experience leading geographically dispersed teams
• Experience with Relational databases at the Enterprise level (Oracle, SQL Server, MySQL, etc.)

Skills Requirements

• Thorough knowledge of software development methodologies
• Outstanding Communication Skills.
• Great attention to detail and a results driven approach.
• Excellent organizational and leadership abilities.
• Hands on experience with Application Development and Quality Assurance in an Agile setting
• Experience managing and supporting remote teams
• Experience collaborating with offshore teams
• Ability to manage, train and guide personnel
• BS in Computer Science or related IT field.