Remote Inside Sales Representative - Hourly plus monthly incentives - remote

VRI Cares

Posted 2 years ago

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Connect parents and grandparents with lifesaving products from the comfort of your home with VRI!

If you’ve ever dreamed of a sales position where the client did not have to pay for anything, there was no upselling or angry clients, and the service was something that would help save lives? THIS IS IT!

At VRI, in our entry level sales position you are responsible for focusing on educating, enrollment, and retaining the parents and grandparents we serve. This position involves daily outbound calling to potential clients who are referred to our services for covered benefits. The Inside Sales Representative will provide prospective clients with education about our service and create solutions that best fit their needs.

Better yet? VRI has competitive benefits and amazing perks – like Amazon Prime Memberships, Student Loan Repayment, and more!

Responsibilities

Provide outreach, education, and enrollment services to clients
Interact with external and internal customers in a professional, helpful and courteous manner
Process new client referrals and enter client information into VRI databases
Call clients to verify referral information and explain services being offered by referring agency.
Manage incoming phone calls by responding to request and assisting with inquiries
Researching client history and using best practices to enroll/retain potential clients
Work with management to build and grow a sales-oriented culture
Ability to resolve problems by clarifying issues;researching and exploring answer and alternative solutions;implementing solution and /or escalating unresolved
Resolves problems by clarifying issues;researching and exploring answers and alternative solutions;implementing solutions;escalating unresolved problems
Answer client questions using scripted and non-scripted responses
Record details of calls and messages
Maintain access to, and security of, highly sensitive materials
Refer client complaints to appropriate persons
Maintain protocol information supplied from reference materials, memos, and training sessions
Maintain project productivity and quality goals
Other duties as assigned

Qualifications

Required High School Diploma or GED
1-2 years of related professional experience preferred
For the remote capability at VRI you will be required to have a minimum of the following download and upload speeds. Download Speed: 5Mbps Upload Speed: 2Mps
Ability to work flexible hours and overtime when needed
Self-motivation and the ability to work independently and with teams
Proficient in the use of Word, Excel, Outlook, and PowerPoint
Excellent oral and written communication skills
Proficient in managing multiple tasks as the same time

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