About us
MessageBird is transforming the communications landscape as one of the fastest-growing software companies in the world. Our cloud communications platform makes it possible for businesses to instantly connect with over 7 billion phones globally, allowing them to speak with their customers in the same ways they talk to their friends.
Our suite provides access to all major messaging channels, from SMS and Voice to WeChat, Messenger, Facebook, WhatsApp and more. We provide out-of-the-box solutions with our own applications like Inbox and Flow Builder, plus a robust set of APIs that simplify workflows and automation.
With over 20,000 customers —including some of the world’s biggest brands like Facebook, Deliveroo, Uber and WhatsApp —it’s likely that you’ve benefited from MessageBird’s omnichannel technology at some point. For small and mid-sized businesses, we also offer support and solutions through an Online Self-Serve (OSS) dashboard.
Our global team is a powerhouse of 350+ employees, who work across eight international offices. We’re excited that you’re here and interested to #jointhenest.
How we work
We work fast, grow fast, and build fast. Life at MessageBird moves in fast-forward motion. We’re a team that focuses on making an impact —right from day one. We are go-getters, industry leaders, and dreamers. Risk takers. Roll-up-your-sleeves-and-make-it-happen kind of people. We thrive on transparency, and we value solution-minded attitudes.
We are all driven by one ethos: Get Shit Done. We love shaping things together and leveraging different perspectives, because that makes our products better. Our Birds are empowered with freedom and opportunity;in return, we expect honesty, courage, and agility. We own our work, and sometimes we fail. And then we get back up and cross the finish line —together as a team. Sound refreshing? We think so, too.
The role: Real Time Communications Engineer
Real Time Communications Engineers play a big role in our RTC engineering squad. You’ll be responsible for helping design, develop and maintain our communication products and related services. This will enable our customers to send out millions of SMS messages per day;place voice calls via our REST API;Build Video Conferences;gain real-time insights using our Dashboard;and reach out to consumers via IM platforms like WhatsApp.
Our RTC engineering squad has the freedom and authority to create impactful products to empower both our internal and external customers. We use an agile development methodology, meaning we deploy code multiple times per day while ensuring our applications are rigorously tested and statically analyzed.
What you’ll do
- Design, develop and implement SIP and real-time streaming infrastructure for voice, video and Messaging
- Ensure that the infrastructure is highly available, performant, fault-tolerant and scalable.
- Ensure that the infrastructure is instrumented and monitored.
- Build modules and add-on services for SIP related software.
- Set up and manage Integrations with internal products and external partners.
What you’ll bring
- A minimum of 3 years experience in designing, developing, deploying and operating Voice/Video related infrastructure elements in a telecom and/or cloud communications environment.
- Expert in IP-based real-time multimedia communication technologies and protocols including VoIP, SIP, RTP, Websockets
- Solid understanding of WebRTC technology as well as the underlying WebRTC services as voice, video and messaging.
- Extensive experience with open source SIP technologies, Video related infrastructure elements as MCUs and SFUs
- Hands-on development experience is required. Experienced in scripting and programming languages like Go, Perl, Lua is preferable.
- Experience troubleshooting signalling related issues.
- Experience with Kubernetes, Docker or other similar container-based systems.
- Experience with cloud services (AWS, Google Cloud, Azure or similar) is preferable.
- Experience building distributed, highly available, performant and scalable systems.
- A team player with solid ability to communicate technical problems and solutions clearly.
Psst …some added perks
- Top-notch work equipment (including Bose headphones!)
- MessageBird swag to keep you well-dressed
- Company and team outings (from diners and paintball to gaming and movie nights —and everything in between)
- A team of (fast-)forward-thinking, talented and fun colleagues from more than 50 countries!
If you think you’re a match for this role and can bring some great skills to the MessageBird team, please apply! We’re excited to get to know you.
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