Quality Analyst - remote

Position:

QUALITY ANALYST 

Department:

SOLUTIONS

LOCATION:

Remote/Travel as needed

STATUS:

EXEMPT

Supervised By:

SOLUTIONS EXECUTIVE

Revision:

SEPTEMBER 2020

JOB SUMMARY:

This position is responsible for advocating for quality, work across products, technologies and multiple teams to ensure flawless deployment changes to our solutions. Execute a very hands-on approach to test our solutions and leave no stone unturned in the pursuit of ensuring our products are released bug free.  

MINIMUM REQUIRED EDUCATION, TRAINING AND EXPERIENCE:

• BA in Science / Computer Science or IT preferred
• 3 years QA
• 3 years testing experience
• Experience with Agile and Kanban methodologies
• Experience in automation and scripting
• Experience in management and monitoring (i.e. Q-test and Quality Center)
• Experience with performance and/or security testing
• Experience in UI test automation concepts and tools (i.e. Selenium, WebDriver)
• Programming experience preferred

REQUIRED SKILLS:

• Programming Languages: C#, .Net, XML, ADO.NET, .Net Core
• Tools : VS, NuGet, MSUIA, Selenium, WebDriver, NUnit, MongoDB, Klov
• Cloud Exposure : Azure, AWS and Docker Containers.
• Scripting Technologies : HTML, JavaScript, PowerShell
• Source Control : Git, Bitbucket, Jenkins
• Standards : Specflow, Json, REST, SOAP
• Estimation &Processes : Agile (Kanban and Scrum)
• Project Management and Process solution knowledge
• Detailed oriented with strong analytical and problem-solving skills
• Ability to identify and learn new technologies
• Familiar with CI/CD pipelines
• Understand SOA architecture
• Understand web-based APIs running REST protocols
• Understand testing life cycles
• Ability to produce and give PowerPoint presentations and train others
• Extremely proactive, responsive, and upbeat attitude

JOB SPECIFIC DUTIES: These are job duties specific to your role

INTERNAL:

• Perform testing activities for multiple assigned project
• Remain current in QA processes, methods, metrics and software.
• Ensure quality, reliability and applications security
• Develop knowledge of interfacing applications, services, test environments and tools
• Develop knowledge of testing methodologies
• Formulate test strategies including technical requirements into test case scenarios
• Formulate test strategies including defining test data requirements
• Formulate test strategies including managing test case creation
• Formulate test strategies including devising contingencies plans
• Develop test case execution plan, report, test defects/issues and status metrics
• Participate in project quality reviews for assigned applications
• Assess risks based on the execution, validation
• Make process or corrective action recommendations
• Interpret audit of quality assurance
• Deliver corrective action according to results from results of quality assurance
• Drive improvement changes
• Facilitate test methodology discussions across the business unit
• Update related testing activities in the test management solution
• Participate in Defect triage meetings with relevant teams
• Participate in all backlog grooming sessions
• Co-ordinate with Offshore team for day to day work
• Assist with application training of new resources
• Develop knowledge in source code,
• Develop knowledge in version management
• Develop knowledge in code deployment standards
• Ensure QA compliance with knowledge to ensure processes and procedures for test environments are followed
• Act so that integrity of the various environments is not compromised
• Understand interfacing applications
• Understand test environments,
• Understand tools
• Understand methodologies
• Anticipate and share insight early in the product life cycle
• Prepare test scenarios in advance of code delivery for testing
• Review technical documents (functional specifications, copy decks, design comps)
• Develop appropriate test plans
• Develop functional test cases/test artifacts (i.e. test data/data validation)
• Document functional test cases/test artifacts (i.e. test data/data validation)
• Maintain functional test cases/test artifacts (i.e. test data/data validation)
• Identify use-cases, negative testing, and exploratory testing
• Execute smoke, system, integration, E2E and regression testing
• Explore out-of-the-box scenarios where web products may not function as designed
• Provide support for Test Data for Testing team
• Work closely with the Automation Engineer to develop automation scripts
• Perform API level testing
• Ensure good knowledge of API collaboration platforms (i.e POSTMAN)
• Execute test cases according to the test plan
• Support User Acceptance Testing
• Deliver high-quality, low-to-zero defect releases
• Maintain issue tracking (i.e. Jira)
• Report defects to team members in a timely manner

JOB ESSENTIAL DUTIES:  These are job duties essential for every position at Libera

COMMUNICATION: 

• Actively listens to others
• Ability to present information
• Written communication skills
• Demonstrate concern and understanding
• Treat confidential information appropriately
• Promote open communication
• Provide timely and effective written/verbal communication
• Keep others informed of progress and/or problems
• Share information
• Explain reasons for decisions affecting others

PROBLEM SOLVING:

• Proactive approach to solving problems
• Gathers and analyzes information skillfully
• Think creatively
• Anticipate problems
• Demonstrate conflict resolution skills and ability to solve problems
• Identify and mitigate risks appropriately
• Recommend improvements to security policies when possible weaknesses are observed

 LEADERSHIP:  

• Deliver according to Corporate goals
• Demonstrate ability to manage conflict
• Take proactive approach to implement change
• Ensure all people are treated with dignity and respect
• Be self-motivated
• Demonstrate a positive attitude
• Display willingness to make decisions
• Is customer focused
• Motivate others to perform well
• Manage stress
• Seek opportunities for professional / self-development
• Exhibits confidence in self and others
• Be polite and avoid offensive language
• Seek to be an example in all actions and interactions

 TEAMWORK:  

• Work effectively and dependably with others to meet team objectives
• Encourage others
• Demonstrate concern and understanding for co-workers
• Exhibits objectivity and openness to other’s views
• Prepares for and leads meetings
• Demonstrate strong responsibility toward personal assignments
• Is accountable for actions
• Use and/or encourages joint problem solving
• Involves others in decision making
• Is open to receiving and giving feedback
• Develop peer relationships

CORPORATE CULTURE:

• Follow Libera’s Mission by “Simplifying life through leveraging technology”
• Embrace Libera’s Vision “To become the provider of choice for those bettering our world”
• Values: Foster and deliver according to:
  • “Integrity” by being fair and balanced, truthful, and upholding moral fortitude
  • “Innovation” by taking action to revolutionize, change, and transform our organization
  • “Collaboration” by working together and sharing common goals to find the Win-Win
  • “Pioneering” by discovering, spearheading, and trailblazing to create original products
  • “Community” by serving the needs of others and of our world
• Guiding Principles:
  • Consistently place “Relationship First, Business Second”
  • When collaborating “Never Negate Perception”because our “Differences Matter”
  • Embrace our “Always Be Improving”mentality
  • Exhibit continuous “Overcome Every Problem” attitude by recommending solutions

All the above job duties are subject to reasonable accommodation. This job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be required to perform job-related tasks, duties, and/or responsibilities other than those specifically presented in this description.