Job Description:
The Program Manager will be responsible for managing multiple projects on the workforce management roadmap, including Time and Attendance and scheduling replacement.
Responsibilities:
- Direct management and accountability for single project budget
- Program accountability for program budget
- 7-10 years of relevant work experience in program and project management with an online retailer, ideally in eCommerce, marketing, merchandising, or operations. Consulting experience is a plus
- Strong leader and decision maker with at least 4 years of experience in leading large, multidisciplinary digital teams (preferably websites, mobile web, and apps)
- 2-5 years Agile delivery experience
- 1-2 years mobile application (iOS, Android) delivery experience
- Minimum 3 years of client management experience in successfully delivering internet solutions, preferably in a global client-service organization
- Experience in a matrixed responsibility organization working with multiple Product Managers per effort
- Possesses extensive experience in the basics of program and project management (estimation, program and project planning, resource planning, issue management, risk management, change management, communication planning), and coaching more junior team members in the PM practice
- Experienced in multiple full lifecycle software deliveries from business development to final software acceptance
- Led teams with multiple discipline representation (including product management/strategy, technology, design, SEO, and analytics)
- Proven accomplishment as a driver of multiple programs and projects
- Proven track record managing individual program and project budgets and budget roll-up of multiple programs and projects
- Demonstrated analysis/assessment capabilities
- Able to confidently lead teams to a successful delivery approach;ability to motivate, influence, and drive progress
- Able to work both collaboratively and independently while maintaining a high level of productivity
- Able to work under tight timetables and high pressure situations
- Thrive in a fast-paced environment and able to juggle, shift gears, and maintain a sense of humor;deliver under extreme deadlines and intense business environment
- Must possess excellent business communication, writing, and interpersonal skills
- Proactive and solution-oriented when managing issues
- Comfortable when communicating with executive level (Directors, VPs, SVPs) in presentations, working sessions, and 1-on-1 interactions
- Practiced in negotiating with others in ways that result in win/win agreements and outcomes
Required Education:
- BA, PMP certification