Product Design Engineer - remote

80% of the global workforce doesn’t sit behind a desk - think retail assistants, waiters, bartenders, care assistants, nurses and so on. But up until now only 1% of funding has gone into building tools for them.

As a desk based worker it’s hard to imagine working without tools like Slack, Trello and Gmail, but for much of the deskless workforce, that’s the current state of play.

The only way to find out what shifts you’re working is to look at a print out taped to the break room wall. Changes to shifts are scribbled on the printout, photographed then sent to WhatsApp groups. Managers spend hours calling and texting trying and often not succeeding to fill overtime shifts. Payslips are sent in the post or accessed via web 1.0 portals and holiday is requested either in-person or through clunky legacy kiosks. And that’s just the tip of the iceberg.

The result is a dissatisfied workforce, soaring rates of attrition and tens of billions wasted in lost productivity, re-hiring and unnecessary agency spend. 

This same workforce is accustomed to the very best in user experience, WhatsApp for messaging, Monzo for banking and AirBnB for holidays.

So where is the work app?

That’s what we’re building at Sona. The single app that will deliver a best in class user experience for deskless workers to manage their entire work life.

We’re still early on in our journey. We have an experienced founding team in place, supported by some incredible investors, and are looking to make our first product design hire.

You’ll be working as part of a small, tightly knit team to design and deliver the very first version of the Sona app.

You’ll be speaking to customers, understanding their priorities and pain points then taking these learnings and using them to design delightful user experiences. 

You’ll also contribute to the realisation of the designs into code by working with our engineers on our React Native and Phoenix applications (if you’ve never worked with these platforms before, don’t worry, we’ll get you up to speed).

You’ll play a key role in shaping not just the first version of the Sona app, but the ongoing roadmap as we iterate to build out a consistent, polished app that covers every aspect of deskless work.

You’re a bit of a polymath, you’re equally at home chatting to users and designing beautiful user experiences in Figma or Sketch as you are contributing to the creation of those experiences in code.

Everybody’s different, but a lot of the following probably applies to you: