The Manufacturing Division of ECi is seeking a detail oriented and driven resource to join our growing Customer Success team. As a Services Custom Solutions Consultant, you are responsible for successfully delivering software customizations to M1 customers.
Summary of Position:
The successful candidate will, upon completion of training, ensure delivery of ECI Manufacturing software solutions across a variety of industries. The Consultant will work across all aspects of a project lifecycle from presales to final delivery. Candidates with experience in Manufacturing, Finance, Professional Services industries are highly desirable. Technical skills related to the ECI Manufacturing solutions (JobBOSS, Macola, Max and M1) are also desirable.
Primary Responsibilities include, but are not limited to the following:
Provide estimates for projects based on client-provided technical and functional requirements
Define, develop and deliver business automation and reporting solutions for M1 customers
Communicate effectively and build consensus with clients
Work with Sales, Project Management, and Technical resources to ensure projects are completed to our quality standards, on time, and within budget
Learn new product offering and functionality as software updates are released
Achieve individual billable utilization targets
Qualifications:
Bachelor’s Degree in a Technical or Business-related field
Technical certifications and professional certifications are a plus
2 years or more of experience delivering ERP software solutions to manufacturing businesses
Knowledge of the M1 architecture
SQL Reporting Services and Crystal Report writing
Microsoft SQL Server
API’s
JSON
ASP.NET
VB.NET &C#
SQL Server Reporting Services is a plus
Must be a self-starter who requires minimal supervision
Excellent interpersonal and organizational skills, ability to handle diverse situations, multiple projects and rapidly changing priorities
Must be willing to travel 25%