About Us
Bonus Points:
At 800.com, we're building an intuitive &powerful cloud communications platform for SMB &Enterprises to communicate via Voice &SMS.
We’re looking for a stellar UX Leader to join us as we accelerate growth and help continue to build out an intuitive &powerful cloud communications platform for SMB &Enterprises to communicate via Voice &SMS.
What makes a great UX Leader? We’re looking for a stellar UX Leader to join us as we accelerate growth and help continue to build out an intuitive &powerful cloud communications platform for SMB &Enterprises to communicate via Voice &SMS.
Qualifications:
- User Experience leader with massive experience in user experience design, inbound product management, and research
- Ability to produce functional prototypes through tools such as Figma
- Tech-savvy with high tech experience and/or a technical academic degree as well as comfort with highly technical products, end-users &colleagues.
- Extensive knowledge &experience with the software development lifecycle.
- Professional experience in product development, product management, project management, and/or another related technical role.
- Detailed-oriented, organized, systematic, analytical, thorough &methodical.
- Strong English written &verbal communication skills.
Bonus Points:
- Worked in the domain of enterprise software, B2B SaaS, and/or business continuity.
- Prior User-Centered-Design experience &/or education in usability, UX, user research.
- Work with internal &external stakeholders to define &spec out new features &upgrades to existing features that meet users’ needs &requirements.
- Conduct customer-facing user research iteratively throughout the Software Development Lifecycle to discover user needs, identify use cases &validate that the planned solution will meet the users’ expectations.
- Conduct competitive analysis to identify competitive strengths &weaknesses &opportunities for product improvement.
- Create low-fidelity mockups/wireframes to facilitate both internal &external customer conversations.
- Collaborate with the UI Design Team to iterate on elegant &highly usable designs that will delight the 800.com user community.
- Manage projects from ideation through to completion closely collaborating with Engineering, Product Marketing, Support &QA Teams.
- Collaborate with Product Marketing on product launches &be a thought leader both internally &externally.
- Collaboratively manage the product development roadmap.
- 100% remote (we believe in trust and autonomy)
- Competitive salary: $150,000 - $200,000 per year
- Flexible vacation plan (includes company-wide winter holiday break)
- $200/month coworking stipend
- 401k matching at 4% (US residents)
- Dependent care FSA (US residents)
Data source
We Work Remotely