The TrustYou Guest Feedback Platform is used by more than 50,000 hotels worldwide to consolidate and analyze guest feedback. Within one tool, our clients get an overview of all reviews from Booking.com, Google, TripAdvisor, and are able to drill down into insights extracted from the text via TrustYou’s NLP capabilities. Our product also has real-time communication features, allowing guests to message the hotel reception while they’re at the hotel. We are now looking for developers that will help us build our Team Productivity (TX) product. TX is a new product to help Hotel Staff communicate with each other seamlessly, accomplish daily tasks, and handle ad hoc guest requests. The product helps hotels deliver great guest experiences and more efficiently manage internal team communication in team chat rooms and 1:1 communication. TX ecosystem will consist of a mobile application for hotel staff (ex: housekeepers and valet) to use to communicate and complete tasks, a web application for hotel staff (ex: front desk, and general manager) to message their staff and track all task statuses, a web application that allows hotel admins to track aggregate metrics for hotel efficiency and operational excellence.
What challenges await you?
- Ship products that clients love to use!
- Design and implement reusable components to be consumed across teams.
- Identify under-performing front-end components and redesign them with modern solutions.
- Stay on top of ever-changing front end space and enable the team to be comfortable with them.
- Contribute to and maintain UI components Design System.
What do we expect from you?
- Degree in Computer Science, or closely related.
- Professional work experience with frontend focus.
- Building beautiful, testable, reusable UIs with React.
- Have worked with flex-box, styled-components, or similar.
- Got your hands dirty with bundling tools like webpack/rollup.
- Experience with state-management using Redux/MobX.
- Knowledge of up-to-date React features like React-hooks, Context.
- Hands-on experience with back-end technologies, e.g. NodeJS, Python, or any other language (non-mandatory).
- Fluent in English.
Contract duration
- Mid October - Dec 31 (Possibly through Jan 31)
TrustYou has engineering excellence in its DNA. Our employees are experts in big data, machine learning, natural language processing, interactive JavaScript applications, and web technologies. Our tech stack is varied and modern! TrustYou is an equal opportunity employer - We celebrate diversity and we are committed to creating an inclusive environment for all employees. Different makes us better.
Stack Overflow