Email &SMS Strategist, Ecommerce/DTC - 100% REMOTE

Wavebreak
Posted 1 year ago
We Work Remotely
Wavebreak is the leading email &CRM agency for direct-to-consumer, ecommerce, and retail brands. We're a boutique agency that is continuing to grow and expand in 2023.

Our clients are brands you know and love, ranging from billion dollar public organizations to DTC brands.

As a key member of our team, you’ll join our fast-paced culture and have the opportunity to fast-track your career growth, learning more in a week than you used to learn in a month.

Our tight-knit team is 100% remote, but we are constantly collaborating together to drive top-tier results for our clients.

If you’re an email geek looking for your next opportunity to grow and be challenged, we would love to hear from you.

What You’ll Do:
  • Work with clients directly as their account lead, discussing strategy and performance on weekly calls
  • Create and oversee client strategy from promotional calendars to strategic roadmaps
  • Ideate campaigns and write copy for a variety of ecommerce and direct-to-consumer brands
  • Build and schedule email &SMS campaigns and automated flows inside Klaviyo, Attentive, and other enterprise-grade ESPs (Iterable, Braze)
  • Create monthly reports detailing email &SMS performance on a client-by-client basis
  • Oversee execution and QA to ensure the highest quality work and our 100% error-free rate

Requirements:
  • 2+ years experience email marketing for ecommmerce/retail brands
  • Strong organizational skills with the ability to manage multiple projects and tight deadlines.
  • Experience with advanced email and SMS software including Klaviyo, Attentive, and more.
  • Strong technical skills including experience with Google Analytics, Microsoft Office, and Google Looker Studio (preferred) to continuously share metrics and optimize campaigns
  • Copywriting skills. You can write compelling subject lines, headlines, CTAs. You can spot a good email from a mile away
  • Deep knowledge and understanding of best-in-class email/SMS marketing, plus ecommerce marketing in general
  • Experience excelling in fast paced environments.

Benefits:
  • Competitive salary depending on experience
  • Startup vibe building an industry-leading agency
  • 100% remote, US / Canada
  • Unlimited paid vacation, minimum 2 weeks recommended
  • Paid company holidays, including week-long holiday break
  • Paid sick days
  • Monthly health insurance reimbursement ($200/mo) 
  • Work alongside smart, talented people who will push you and help you grow
  • A fun, and ever-changing work environment with a great team and a variety of awesome clients from startups to enterprise brands


Note: This role will work New York Eastern Time hours, 9am to 5pm EST.