Ecommerce Manager - remote

Natural Stacks
Posted 2 years ago
We Work Remotely
Fast growing brain health supplement company in search of an Ecommerce Manager to join our talented team.  

We’re a small, hardworking, collaborative team on a mission to build better brains with open source formulas.  We believe that Better Brain = Better Life.  Since 2013 we have improved the brain health of over a million people. 

What we do: Move Fast, Take Ownership, Think Big
How we do it: Excellence, Integrity, Impact 

Tasks + Responsibilities
  • Managing 2022 Website Redesign Project
  • Working with our chosen design agency to ensure they have all necessary resources for website redesign
  • Daily management of our Shopify Store
  • Product page edits and management
  • Bug fixes
  • Improving customer experience
  • Configuring and optimizing Shopify Apps
  • Working directly with customer support team to deal with issues as they arise
  • Managing All Store Promos
  • Working with the NS management team to brainstorm effective promos
  • Implementing automatic discounts and automations (BOGO, FREE Gifts, % OFF)
  • Managing design and implementation of sale pages
  • Working with email agency to plan and execute email campaigns
  • Customer Experience and Lifetime Value
  • Optimizing the customer experience
  • Improving customer portal
  • Working with Email Agency to Improve Email Flows
  • All pre and post purchase interactions

Skills
  • Deep knowledge of Shopify
  • Ability to make basic Shopify page edits
  • Experience with ecommerce marketing
  • Email marketing
  • Onsite conversion rate optimization
  • Improving customer experience and lifetime value
  • Basic copywriting skills