The Director of Product Management and Design works closely with senior leaders across TED, and plays a critical role in how technology enables TED's strategy, departments, and initiatives.
Skills and Experience:
- 8+ years experience in product management, project management, or user experience. At least 3 years experience as a people manager, including managing both PMs and user experience professionals
- Proven record of setting teams up for success, and mentoring and growing direct reports
- Experience leading complex product and design efforts from beginning to end, from ideation through prototyping, refinement, iteration, user testing, launch, post-launch maintenance, and turndowns when necessary. Track record of successful collaboration with engineers and broader stakeholders
- Strong communication, curiosity, collaboration, and perspective-taking skills. Eager to understand the cultures, values, goals, and constraints of others, whether they are TED staff, partners, users, or beyond
- Mission-driven and keen to support and grow our global community, welcoming people from every discipline and culture who seek a deeper understanding of the world. Believe passionately in the power of ideas to change attitudes, lives and, ultimately, the world
- Track record of leveraging design principles, design tools (eg Figma, Miro, usertesting.com), data analytics, and user research to accelerate iteration and development and make data-driven decisions
- Experience successfully collaborating with remote or distributed teams
- Desire to work in a fast-paced environment where we navigate the complexities of both scale (especially on ted.com) and crafted experiences (especially for our conferences)
Responsibilities:
- Lead and manage a team of product managers, project managers, customer support professionals, designers, and user experience researchers, including supporting their career growth and professional development
- Serve as a key member of the Digital Products leadership team, contributing to long-term goals and strategy
- Collaborate with directors across TED to define strategic priorities, as well as ways of working together successfully
- Establish formal practices around product and design reviews, and work with the team to tune the rhythms of the standard product development lifecycle
- Identify opportunities to innovate, drawing on a keen understanding of broader industry trends and insights
- Oversee a product and design budget
Workplace Conditions / Physical, Mental and Visual Demands:
General: Office environment Physical: Repetitive movement of wrists, hands, and/or fingers Mental/Visual: Concentrated mental and/or visual attention;work involves performing tasks to very close accuracy and quality specifications Machines, Tools, Equipment, Electronic Devices, Computer Software, etc. Ability to use common office equipment such as telephone, computer and copier Computer programs to include MS Office, Mac programs, Google Docs, functional related databases Travel: Upon request Your current location is flexible, but you’ll need to work US East coast hours. Once it is safe, this position can be based in TED’s Manhattan office, though we will also consider candidates who would indefinitely work remotely.
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