Client Success Specialist for Digital Marketing Agency - remote

Plumbing &HVAC SEO

Posted 3 years ago

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If you have an interest in Internet Marketing (SEO, SEM, Social Media, Email Marketing), this is the opportunity you have been looking for!

We are currently looking for a top-notch Account Manager to join our team. We are a fast-growing Internet marketing company in need of a creative person who understands the concept of the client always "comes first". We are looking for individuals willing to grow with our fast-growing company. The Account Manager will assist with the communication between our company and the clients.

Company Overview:

Plumbing &HVAC SEO is a Full-Service Internet Marketing company based in Miami, FL that helps local businesses increase their sales, improve customer retention and enhance their profitability by more effectively marketing online via Search Engine Marketing (SEO &PPC), Social Media (Facebook, Twitter, LinkedIn, Google Map, Etc), &other online marketing platforms.

We have been recognized as one of South Florida's fastest-growing Internet Marketing Agencies. Since our inception in 2011, we've grown from a small 2 person agency to a team of more than 20 serving over 100 clients throughout the United States.

At Plumbing &HVAC SEO, our employees are our most valuable asset - a group of talented thinkers, dreamers and doers who move the industry forward and provide our clients with impeccable service. Within our walls, you will find a one-of-a-kind culture that empowers the industry's brightest individuals to do their best work, a culture where each individual is encouraged to further develop their professional goals. We understand that the journey is just as important as the destination!

Job Overview:

As an Account Manager, you will need to know your accounts like the back of your hand. You would be the main point of contact for your clients and will be accountable for the retention of your clients, along with upselling service add-ons to your clients.

You must be willing and able to provide to following to your clients:

Responsiveness
Sense of Urgency
Monthly calls with clients
Must have an analytic eye and attention to detail

What We Look For:

Someone who is willing to go above and beyond
Someone not into the job just for the money
Self-motivated, detail-oriented, able to handle multiple projects, multi-task and meet tight deadlines.
MUST BE able to accept criticism.
Ability to work effectively, both independently and with other team members.

Qualifications:

2+ Years experience in a Customer Service or Account Management position
Office- Work Experience REQUIRED
You do not need to be a Marketing expert. We will train.

Benefits:

Excellent Health Coverage
Dental/Vision Insurance
Paid Time Off
401k &Life Insurance

The online marketing / SEO industry is rapidly changing.

Internet Marketing Space is an exciting industry where you can maximize your years of experience. If you are looking to be part of a dynamic environment with a growing company, provide a cover letter with your resume stating why you feel you are the perfect candidate for this position and why you have what it takes to be Plumbing &HVAC SEO’s next Digital Marketing rockstar!

Apply