TrustRadius helps millions of B2B buyers every year by providing them with unbiased in-depth reviews from their peers. We also help vendors engage and convert more buyers with our first party intent data and tools to put their customer’s voice to work, authentically and at scale.
What You'll Do
- Up-Sell and Cross-Sell into existing customer base
- Obtain a deep understanding of customer business challenges and goals to grow revenue from existing customers by selling additional solutions, or by prospecting into new departments.
- Handle renewals &negotiations for customers within your book of business
- Drive and Ensure the timely renewal communication and closure
- Develop strategic sales plans to effectively and efficiently oversee your customers
- Identify &build relationships with Economic Buyers
- Coordinate with internal teams such as Customer Success, Product Management and Research, to ensure we’re aligned on strategy and driving the best outcome on behalf of our customers
Qualifications
- 3+ years of client facing, account management, or sales experience in Enterprise Software and Renewal
- Sales experience with complex value propositions and dealing with multiple customer stakeholders.
- Excellent listening, negotiation and presentation skills
- Highly organized with exceptional follow up skills
- Technically adept, understanding of software and how businesses use software
- Familiarity with Salesforce.com or similar CRM system, Asana, and ChurnZero
- 4 Year Degree preferred or equivalent experience in SaaS and Cloud technologies
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. No agencies please.
Data source
We Work Remotely