Group 8A is one of the premier performance-based digital marketing agencies in New York City.
We offer a healthy mix of competitive benefits and perks, with the goal to empower you to do your best work, while investing in your professional development and well-being.
On the bleeding edge of the agency industry, our growth is driven by our investment in our people and creating an environment that sets everyone up for success and personal growth.
Job Description
This client facing role is perfect for a “people person”, with a love of innovation, a high level of organization, an interest in product, and a desire to grow your clients’ business. Unlike other agencies, our Account Managers hold key roles and responsibilities within the Group 8A eco-system and serve as ambassadors for our company. Leading with data and strategy, our account managers’ act as a bridge between our clients and the internal Group 8A team. You will be part of a dynamic and exciting work environment that will require responsiveness, transparency, and professional care.
Responsibilities
- Be the face for Group 8A! Communicate regularly with a portfolio of clients
- Stay mindful of client performance objective, alongside internal key metrics, and lead the team in achieving these milestones
- Partner with the operations team to prepare and present reporting and actionable insights to clients and internal management
- Ensure all client and internal business plans/timelines are on-track and deadlines are met
- Review competitive landscape to ensure client is staying relevant within the marketplace
- Analyze client performance and providing recommendations based on analyzed results/data
- Assist in development of client projections and plans to meet or exceed these projections
Qualifications
- 3-5 years of Account Management/Customer Success experience
- Performance marketing agency experience is required
- Must have experience managing key performance metrics for clients like ROAS, CTR and CPC
- Passion for people, product and understanding marketplace trends
- Strong people skills, with the ability to partner with and influence internal and external partners
- Excellent communication and presentation skills
- Understanding of how to analyze information to identify opportunities and risks
- Highly organized with a strong attention to detail
- Proficient in problem solving and decision making
- Ability to successfully manage and execute priorities in a timely manner within a fast-paced, high-growth environment
Benefits
We offer a healthy mix of competitive benefits and perks, with the goal to empower you to do your best work, while investing in your professional development and well-being.
On the bleeding edge of the agency industry, our growth is driven by our investment in our people and creating an environment that sets everyone up for success and personal growth.
Ask us questions about how we do it!
Data source
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