Customer Support Operator - remote

Quadcode Group
Posted 8 months ago 0.00/
Remote co

Customer Support Operator with Spanish and English languages

Worldwide

  • RemoteOK
  • Full-Time

    We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.

    Currently we are seeking a dynamic and customer-focused individual to join our team as aCustomer SupportOperator. As a Customer Support Operator, you will play a crucial role in supporting customer inquiries.

    Working schedule: 2/2 day-day/night-night (GMT+3, Cyprus time)

    Tasks in the role:

    • Answer customer inquiries via various channels;
    • Provide accurate information about the products of the company;
    • Resolve cases in timely and professional manner;
    • Maintain and update the company`s system.

      Requirements:

      • Fluency in Spanish and English languages both written and verbal;
      • Previous experience on a similar position would be considerate as an advantage;
      • Customer focus personality;
      • Great communication and analytical skills.

        We offer:

        • Remotework model;
        • Competitive remuneration;
        • Professional courses: from Coursera to Harvard;
        • Friendly, enjoyable and positive environment.

          As a part of the Quadcode team, you’ll become a vital player in our mission to empower traders anddrivefinancial success. Join us today and be a part of a community that values talent, innovation, and dedication.

          Your journey to financial achievement starts here with Quadcode!

          #LI-Remote