Title: CRM Consultant
Type: Full-time
Workplace: remote
Category: Marketing &CRM
JobDescription:
Location: Remote
Reporting to: CRM Team Lead (CRM)
Who We Are
Are you a data-driven growth specialist looking for your next challenge? Look no further than Massive Rocket –the UK-based Data &CRM Consultancy thats taking the world by storm!
With clients across Europe, the US, and Africa, we help businesses understand their customers and drive predictable growth through our core services of CRM Automation and Data &Analytics.
Our international team renders services to a diverse range of clients encompassing Financial Services, Aviation, Music, Media, Streaming and Sports sectors.
What We Offer
Fast-moving environment you will never stop learning and growing
Supportive and positive work culture with an emphasis on our values
International presence work with team members in Europe, the US, and around the globe
100% remote forever
Flexible Vacation Policy
Career progression paths and opportunities for promotion/advancement
Organised team events and outings
What were looking for
We are looking for a CRM Campaign Manager to manage and grow our CRM Practice. You will be responsible for the day to day running of the all client-facing CRM Campaign briefing, creative and delivery.
This a creative role that, over time, will develop into a CRM Campaign team manager position.
Responsibilities
Campaign Briefing &Strategy
- Work with clients to create campaign roadmaps and calendars
- Manage the campaign briefing and requirements gathering process
- Optimise the campaign setup, delivery and reporting process
- Help the team turn experiments into complex lifecycle flows using triggers and segmentations that intelligently send campaigns with both static and dynamic content
Campaign Delivery
- Plan &Deploy campaigns across channels: email, push messaging, in-app and SMS
- Campaign Setup
- Review campaign journey
- Email template configuration &review
- Email setup light design, HTML and CSS skills needed
- Copy &CTA review copy &content will be provided
- Campaign configuration
- Setup journeys
- Setup Segments
- Reporting
- Campaign performance review &benchmarking
- Provide recommendations &enhancements
Experience
- 5+ years experience in a CRM campaign management role
- Extensive experience working with Braze platform, demonstrating proficiency in utilizing its features for effective CRM campaigns and strategies.
- Experience in one or more of these areas:
- Experience in blogging, content creation or website management
- Experience in a CRM, Marketing, Lifecycle Marketing Role
- HTML / CSS
- Design experience photoshop, canva,
Bonus Experience (Optional)
- Familiarity with one or many of the following technologies
- Segment
- mParticle
- Tealium
- Batch
- Amplitude
- Mixpanel
- Leanplum
- Airship
- Salesforce Marketing Cloud
- Oracle Marketing Cloud
- Tableau,
Note: Please ensure that your qualifications closely match the criteria outlined in the job description. Applications not meeting the specified criteria may not be processed or considered for this position.
Remote co