RateIt - remote jobs

At RateIt we’re on a mission to redefine customer feedback - our core purpose is to give businesses the power to make every customer experience exceptional. That’s why we are building the world’s easiest, and most impactful, customer experience management platform.   RateIt is the market leader in customer led, private feedback, captured in a way that allows businesses to place CX at the centre of their decision making.   We couple great technology with a high-touch support model to help customers identify and deliver experience improvement opportunities - improving not only their overall customer experience, but also driving customer centric growth. We work with amazing brands like Uber, Adidas, IKEA, Aldi, Pandora, Calvin Klein, 7 Eleven and Fullerton Healthcare to help them understand what their customers think and feel in the millions of interactions that happen each day.    In the pandemic time we developed a new product for our Aged Care facilites. This industry was struck hard and we're proud of being able to help keep those facilities and their residents safe and healthy. RateIt is a modern SaaS start-up with teams across Sydney, Melbourne, Singapore, Bali, Brisbane and Perth. This role is ideally based out of Melbourne but we open to applicants across Australia and New Zealand. Being a Software Developer at RateIt? Our company depends on customers;what customers buy, or choose to use, is our “product”. The product is the result of what our product & design team builds. This role is responsible for deeply understanding our customer needs and challenges and working with product and design to implement the right solutions to fit those needs and solve those challenges. You will be responsible for finding the right balance to quickly build sustainable solutions and maintain long-term scalability and quality of the technology component of our product. This is a unique opportunity to join the RateIt product team at an exciting time as we start to scale our products, and grow our empowered team.