🔥 Technical Support Rep (CSS/HTML + Fluent English) - remote
Premio
Posted 3 years ago
Our C_STOMERS will never be happy without U!
Join the fast-growing software team of Premio as our new remote Customer Success Representative and help our customers grow with our top-notch WordPress plugins and Shopify apps!
You will be able to connect with over 300,000+ clients around the world and expand your knowledge in the customer service industry. Beyond plugins, your expertise will be honed exponentially as you work for an upcoming SaaS version of our Chaty plugin, with over 100k+ users worldwide, btw!
📝 Since you’re one of Premio’s main pillars of growth, you can surely grow your customer support prowess as you do the following tasks:
Join the fast-growing software team of Premio as our new remote Customer Success Representative and help our customers grow with our top-notch WordPress plugins and Shopify apps!
You will be able to connect with over 300,000+ clients around the world and expand your knowledge in the customer service industry. Beyond plugins, your expertise will be honed exponentially as you work for an upcoming SaaS version of our Chaty plugin, with over 100k+ users worldwide, btw!
📝 Since you’re one of Premio’s main pillars of growth, you can surely grow your customer support prowess as you do the following tasks:
- Work hand in hand with our technical support team
- Answer daily users' questions via live chat
- Help clients to get better results through our apps &plugins
- Update tutorials and user guides
- Collect and present user feedback to the Premio team
- Influence development priorities and future roadmaps
😊 With Premio, you will enjoy these benefits:
- Ability to work remotely from anywhere
- Work-life balance
- Friendly and fun atmosphere
- Continuous career and knowledge growth
- Experience a rewarding culture
- Annual paid leaves
- >>Check out our benefits doc for more details :)
✔️ Are you the ideal new Customer Success Representative of Premio?
- Technical customer support experience
- Outstanding communications skills
- Kindness and patience
- Good knowledge of HTML and CSS
- Good knowledge of WordPress and/or Shopify
- Basic knowledge of Google Analytics
- Autodidact
- English: Fluent
- Digital marketing experience - advantage
- Basic Knowledge of JavaScript - advantage