Technical Operations Associate for Enterprise Software - remote

Your Role and Responsibilities

You will explore and apply industry leading deployment models, processes, and tools, while helping to push the boundaries of medical IT in new and exciting directions. Through the use of automated provisioning, containerization, and cloud, you will create dynamic solutions that fit our continually evolving needs.

Your assistance to customer IT departments around the globe will ensure smooth operation and continuity of service. Planning and assisting with deployments, diagnosing and resolving issues, and documenting outcomes will be crucial in meeting our desire for outstanding customer experiences.

Your creation and execution of deployment testing strategies will provide assurance of product reliability and scalability, preparing us to deliver products and services to some of the busiest clinical settings in the world.

Your work with teammates at Cohesic will enable the design and implementation of utilities and services that enable successful growth of the organization, while helping to expand our customer base.

Required Background and Expertise for Success in This Role

• Linux experience a must, preferably Red Hat / CentOS Linux
• Minimum 3 years’work experience in IT or related field
• At least one of:
• Systems automation tools, such as Ansible and Terraform
• Programming experience with Bash, Python, or Go
• Strong communication skills, able to interact with co-workers and customers at varying technical levels of discourse
• Authorization to work in Canada (or in country of residence if remote)

Bonus Expertise for Extra Points!

• Familiarity with virtual machines and containerization
• Security/systems hardening experience
• Practiced in providing technical support, preferably customer-facing
• Bachelor of Information Technology or technical degree
• Experience in a regulated industry

Our Team Values

At Cohesic, we value: grit, the ability to persevere despite setbacks;respect, for our coworkers, our customers, and ourselves;continuous learning, the mentality that any experience, good or bad, is an opportunity for growth;empowerment, enabling and encouraging autonomy and self-organization with the power to make change;and trust, to know that everyone is working together towards a common goal.