Webflow is a visual web development platform that empowers non-coders to create incredible experiences for the web.
We’re looking for a Technical Architect to help customers build, launch, and grow with Webflow by providing technical guidance, best practices, and solutions that demonstrate a deep understanding of customers’ business needs, technical needs, Webflow’s product, and trends in the industry. You will collaborate with cross-functional team members to uncover and unblock opportunities that allow customers to maximize their business value from Webflow, driving product and feature adoption and influencing product direction on their behalf.
About the role
- Location: US remote
- Full-time
- Exempt
- Our cash compensation amount for this role is targeted at $122,000-$155,000 for most locations, and $136,000-$172,000 for locations with higher cost of living, as estimated by Numbeo. All figures cited above are in $USD, or its equivalent in local currency. Total compensation is based on several factors including, but not limited to, role, level, location, and qualifications.
As a Technical Architect, you’ll …
- Collaborate with Sales and Customer Success peers to launch new customers, drive successful product adoption, and reduce time to first value from Webflow. You’ll help tailor our launch strategies according to each customer’s business needs and objectives.
- Partner with Customer Success Managers to cultivate and deepen strategic relationships with multiple customers simultaneously, inspiring them and instilling them with confidence to grow their businesses with Webflow.
- Provide technical guidance in a consultative manner for customers, uncovering opportunities and steering them toward resources and solutions that unblock their ability to successfully launch and grow with Webflow.
- Advocate for customers and influence product direction by gathering product feedback, aggregating trends into themes, and surfacing insights via our Voice of Customer program.
- Build cutting edge, repeatable artifacts to help tell Webflow’s story in a compelling way that aligns with bringing our customers business value. You will combine product evangelism and your knowledge of customers to create templates, integrations, and site examples that make adopting Webflow easy.
If you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.
About you
You’ll thrive as a Technical Architect if you:
- Possess 3 to 5 years of SaaS technical experience, ideally in the web development or visual development space
- Are enthusiastic about earning customer trust, getting to know their businesses, and helping them achieve their goals
- Can effectively communicate technical concepts to nontechnical audiences and can facilitate conversations by bridging that gap
- Are comfortable working in fast-paced environments, adapting to changing priorities, and collaborating with a wide variety of people across functions, backgrounds, and experience levels
- Have excellent coaching, writing, discovery, and presentation skills
- Enjoy solving problems and puzzles, with the ability to identify cases where challenges or solutions are net new vs. cases where previous learnings can be repurposed
- Have prior experience with — or the technical aptitude to quickly learn — core concepts and tools related to front-end web development (including programming languages such as HTML, CSS, and JavaScript), APIs, hosting and infrastructure, Enterprise Architecture, CRO and digital marketing, SEO, UX and UI design, and security
- Have prior experience with — or the technical aptitude to quickly learn — no-code and low-code products like Webflow or other tools that customers frequently use (e.g. Zapier, Memberstack, Mailchimp, Parabola, Bubble, Airtable, among many others)
- Are open minded with a bias toward growth, engaging in opportunities to learn, expand your current scope, and consider differing opinions
- Welcome a diverse mix of individuals (including customers and colleagues) and their different perspectives
About us
At Webflow, we believe that what we’re doing doesn’t define our success —so we focus on our “why” and “how”:
Our Mission
To empower everyone to create for the web — and lead impactful, fulfilling lives while we do it.
Our core behaviors (how we act)
Our commitments to you
- We’ll pay you! This is a full-time, salaried position that includes equity
- We’ll invest in your physical and mental well-being with health, dental, and vision benefits and a monthly stipend for health and wellness expenses
- We’ll pay you to take a vacation … seriously. We’ll give you a $1,000 bonus for taking your first vacation with us that is more than 5 days
- We offer flexible parental leave
- We provide remote employees with the equipment they need to create a great remote work environment
- We will offer you the support you need to help you grow as an impactful Technical Architect and a human being
Ready to apply?
If you share our values and enthusiasm for empowering the world, we’d love to review your application! We promise we do take the time and care to review every application we receive. However, as much as we wish we could interview everyone who submits an application, we cannot guarantee an interview or feedback due to the unprecedented volume of applications we are receiving today. We are rooting for you, and hope you do consider applying.
Note: To join Webflow, you’ll need valid U.S. or Canadian work authorization depending on the country of employment.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.
Webflow requires all new employees to submit their COVID-19 vaccination status as a condition of their employment. As such, your failure to timely provide such information, upon Webflow’s request, may result in the revocation of your offer or the termination of your employment with Webflow, as applicable.
At this time, Webflow does not permit employees who are not fully vaccinated against COVID-19to work out of any Webflow office, visit an office, or attend any in person work events, including company off-sites, company sponsored social gatherings, and meetings. We will only consider individuals who are fully vaccinated against COVID-19 for roles which require any in person work. If, due to the nature of your role, you are at any time required to work in person, but you are not fully vaccinated against COVID-19, subject to applicable regulations, your employment may be terminated.
We are committed to maintaining a safe and inclusive workplace, and our vaccination policy will evolve in response to the changing risks and regulations associated with COVID-19.