Join our team either remotely or in our HQ in Amsterdam. This role can be based in any location within the EMEA region.
About us
MessageBird is transforming the communications landscape as one of the fastest-growing software companies in the world. Our cloud communications platform makes it possible for businesses to instantly connect with over 7 billion phones globally, allowing them to speak with their customers in the same ways they talk to their friends.
Our suite provides access to all major messaging channels, from SMS and Voice to WeChat, Messenger, Facebook, WhatsApp and more. We provide out-of-the-box solutions with our own applications like Inbox and Flow Builder, plus a robust set of APIs that simplify workflows and automation.
With over 15,000 customers —from small and mid-sized businesses to some of the world’s biggest brands —it’s likely that you’ve benefited from our technology at some point. Our products range from turn-key applications like Inbox, Flow Builder and Campaign Builder, to leading solutions and APIs for enterprises;all are available through our Online Self-Serve (OSS) dashboard.
Our global team is a powerhouse of 350+ employees, who work across eight international offices. We’re excited that you’re here and interested to #jointhenest.
How we work
We work fast, grow fast, and build fast. Life at MessageBird moves in fast-forward motion. We’re a team that focuses on making an impact —right from day one. We are go-getters, industry leaders, and dreamers. Risk takers. Roll-up-your-sleeves-and-make-it-happen kind of people. We thrive on transparency, and we value solution-minded attitudes.
We are all driven by one ethos: Get Shit Done. We love shaping things together and leveraging different perspectives, because that makes our products better. Our Birds are empowered with freedom and opportunity;in return, we expect honesty, courage, and agility. We own our work, and sometimes we fail. And then we get back up and cross the finish line —together as a team. Sound refreshing? We think so, too.
The role: Team Lead Infrastructure
As a Team Lead, you will have responsibility for a Squad within Infrastructure, working with the Squad members to keep the systems and engineering processes at MessageBird reliable and secure. You will work closely with the Squad members and Engineering teams throughout the organization to identify high-value deliverables, supervise project scope and ensure that technical deliverables are met, ultimately ensuring the efficiency of the developer experience.
As a leader, you communicate expectations clearly to all team members - soliciting and delivering individual feedback often - and you are a star in stakeholder management. You will lead by example, taking a proactive and collaborative approach.
You are the type of person who has a higher overview but also knows what’s happening on the ground. You will take a hands-on approach to developing our products whilst also managing and coaching team members. You have a strong technical background and understand the applications and products you lead, well enough to contribute to the architecture and product vision.
What you’ll do
- Lead a team of Infrastructure Engineers (typically 2-4 people).
- Help to build a high performing, high-velocity squad, measuring and iterating on processes as we grow and evolve as a business.
- Set the right balance between finding opportunities for the team to learn/improve, and shipping products on time.
- Partner with your team and product management to prioritise tasks
- Work as part of a team to design scalable and fault-tolerant communication platforms
- Refactor legacy parts of the system to sustain team and company growth.
- Work with other engineers on the team to solve difficult but exciting system design and implementation problems.
What you’ll bring
- At least 5 years of relevant hands-on software engineering experience
- 1+ years experience of people management
- Experience in one or more backend programming languages, including but not limited to;PHP, Golang, Ruby, Python, Java, and/or C#
- Strong knowledge and hands-on commercial experience with monitoring/alerting (Prometheus etc), load balancing, containerization tools (K8s, Docker etc), configuration management, troubleshooting/incident management, and cloud migrations (we use GCP)
- Experience building and designing highly scalable and available distributed systems
- Good level of understanding of fault-tolerant systems
- Experience with test-driven development
- You work in a structured way, have an eye for detail and can explain your ideas in clear form
- You have a proactive attitude, are a team player, who is passionate about helping others to grow
- You understand the difference between and are able to prioritize business, product and engineering needs
- Work with the wider Engineering function to promote knowledge transfer and DevOps/SRE methodologies
Psst…some added perks
- The ability to Work Anywhere —literally anywhere you want, as long as it’s in the same time zone as your team (yup…you read that right!). This comes with the added benefit of finding the right work-life balance for you by following our 80/20 rule.
- WFH office set-up allowance to make sure you have all you need to “get shit done”in an ergonomically-friendly manner.
- Top-notch work equipment (including Bose headphones!).
- MessageBird swag to keep you well-dressed.
- The occasional (virtual) company-wide and team events.
- A team of (fast-)forward-thinking, talented and fun colleagues from more than 50 countries!
MessageBird is an equal opportunity employer. If you think you’re a match for this role and can bring some great skills to the MessageBird team, please apply! We’re excited to get to know you.