Social Media Specialist - US - remote

GetResponse S.A.
Posted 2 years ago
Description

Are you looking for another challenge and are passionate about social media? Do you want to help us take GetResponse to the next level? Great! Because we’re looking for someone who will help us grow our social media presence. 



Responsibilities:

  • Support managing our social media accounts for our SMB and Enterprise products
  • Help to create editorial calendars with content that attracts new users and engages current ones
  • Coordinate the creation of the visuals to be used across social media
  • Engage in social listening and daily engagement
  • Work closely with the Customer Support team to reply to customers’ questions, concerns, and reviews on social, media referral sites, and forums
  • Continuously run experiments to optimize the social media strategy
  • Engage in communities on social media platforms and forums such as Reddit and Quora
  • Create reports and use that data to analyze what’s working and what’s not, make suggestions accordingly
  • Collaborate with other teams within marketing, employee branding, design, and other internal teams to deliver the social medial strategy
  • Conduct regular competitive research and share best practices with the team
  • Make sure that design and messaging across the channels are always in-line with the branding
  • Generate, edit, publish and share daily content to help to grow our social media base, and convert our brand fans into loyal customers with engaging, responsive, and captivating social media interactions


What do we expect:

  • English (native/near-native level)
  • BA/BS degree or equivalent working experience 
  • 2+ years of social media experience 
  • Good eye for design 
  • Strong communication skills (both written and verbal) 
  • Proficiency in creating short copy content related to posts 
  • Experience in creating reports and interpreting them to make actionable suggestions


Nice-to-haves:

  • Community management experience, mainly Quora and Reddit
  • Experience using Canva or making simple edits in Photoshop 
  • Experimentation and optimization of social media tactics 
  • SaaS / B2B social media experience 


Extra Perks:

  • remote work
  • home office subsidies - 400 PLN per month (or equivalent) to help with your home office expenses and to maintain your well-being
  • home office set up - you’ll get a one-time bonus for a maximum of 1000 PLN (or equivalent)to help set up your home office space
  • private medical care for employees and their family members
  • employee referral program - up to 10 000 PLN for recommending a friend
  • corporate life insurance
  • employee pension program (PPE)
  • ESOP (Employee Stock Option Plan) with a 4-year vesting period and unconditional buyback program
  • flexible working hours and no meeting days – we want to help you to adjust your schedule to your activities
  • wellbeing and mental health culture - mental health helpline, sports card, yoga classes, etc.
  • modern equipment - most of our teams work on MacBooks
  • language classes
  • internal initiatives like webinars, knowledge sharing sessions, and more!