Social Media Content Review and Customer Care (Remote - Day shift)

The Meet Group, Inc.
Posted 3 years ago
The Meet Group is looking to hire a full-time Customer Care Associate to work supporting customers of its growing smartphone apps used for social entertainment and meeting new people. This is a permanent full-time position including healthcare benefits, paid time off, etc. This position is work-from-home open to residents of Pennsylvania and New Jersey. Candidates should only apply if they have a home-based space &broadband Internet connection to enable reliable remote work.

The available schedules are as follows (indicate desired schedule when applying):

Tue-Sat, 8am-5pm or 10am-7pm

Sun-Thu, 8am-5pm or 10am-7pm

Fri-Mon, 8am-7pm

The pay rate for this position is $16.83 per hour.

At The Meet Group, you will be:

  • Reviewing image uploads and other user-generated content.
  • Providing general customer support via email and phone, as well as assisting with payment-related issues.
  • Addressing terms of service violations.
  • Other duties as assigned.
Requirements

  • Willingness to work scheduled weekend days and holidays.
  • Computer/Internet/smartphone savvy;working knowledge of iOS, Android, Mac/PC.
  • Excellent written and verbal communication skills.
  • Proactive, can-do attitude.
  • Customer Service / office experience preferred.