Site Reliability Engineer - remote

Engineering at Fonoa

• Engineers are given problems to solve, rather than features to build.
• We always try to understand the customer's needs before thinking about implementation details.
• Engineers are owners of their past, present and future;architecture, tools, coding, testing, deployment, operations and scaling
• We work in lean, small teams. We co-own the product roadmap with product managers
• We chose collaboration, compassion and trust over individualism and politics
• We prefer innovation, constant iteration and trust over competition and perfect solutions.
• We support each other, are kind by nature, and give as much feedback to all improve as professionals.
• We break down complex problems and always seek to find simplest solutions.
• We take quality seriously and factor it into everything we do.
• We are comfortable with change, either in priorities, goals and deadlines. We see this more as an opportunity than a hurdle. We are comfortable with challenging the status quo and pushing for change.
• We seek those looking to make a serious impact, and are excited about working in a high growth startup.
• We ship, fast, continuously, and iteratively, learning on each step.
• We are data informed. And are ok with finding the data when it’s missing.

• For backend, we build in C#, .NET, Node and Go
• For frontend, we use ReactJS and Typescript
• For persistence we are mostly using MongoDB
• We use Azure and GCP for our cloud services
• We manage our infrastructure with Terraform, Kubernetes CRDs, ArgoCD and DataDog.

“As an engineer, I am following a product through its lifecycle, from ideation to delivery and support which gives a lot of exposure to the technology, and customer needs. This allows me to learn to improve both myself and the product constantly.” - Philip Beel, Engineering Manager What you will be doing:

• Continuously iterate on our platform, building self-service tooling and services consumed by internal customers (engineering teams).
• Helping to improve our products' observability, availability, and latency, so we can always keep our customers happy.
• Participating in an on-call schedule, taking care of the services the team owns.
• Defining and continuously improving our SLIs, SLOs, and SLAs as part of our ever-present effort to achieve operational excellence.
• Helping all the engineering teams with the adoption of site reliability principles.

You would be a great fit if: 

• You are fully proficient in English. Written and spoken, as we are a bunch from around the world, we work in English.
• You communicate effectively and asynchronously.
• You have an automation mindset, and you prefer machines perform mundane tasks.
• You manage infrastructures with code;it doesn't exist if it's not in git.
• You solve problems with other people;you are a team player, not a hero. We share the knowledge (and sometimes the pain).
• You are humble and have a sense of humor;you won't be alone here.
• You like to use data over opinions to make decisions. And are ok with finding the data yourself when it's missing.
• You have a strong sense of ownership, care about what you build, and build the right thing that serves your customers.
• You are a builder at heart. You like the opportunity to have tons of exposure, make things work for a company long-term, and have an entrepreneurial attitude for anything that comes your way.
• You are comfortable with changes in priorities, goals, and deadlines. You see this more as an opportunity than a hurdle. You are also comfortable challenging the status quo and pushing for change yourself.

Why Fonoa? 

• Our typical salary range for this role is between 70-110k per year, but we certainly don’t want to lose strong talent for financial purposes. If you feel you are a fit, apply.
• Attractive equity to keep you positively incentivized 

• 25 days annual leave (plus any local public holidays).
• Top tech gear and flexible budget to build your ideal remote office.
• Bi-weekly lunches paid by Fonoa.
• An unlimited budget for learning is on us. Whether you want to attend a conference, do a course or purchase books or tools, we want to support you as much as we can 
• Company offsite 2x per year in attractive locations.
• A book club where you can order any book you would need or like to read
• Weekly fitness sessions with our online trainer

• Remote work and async, work from anywhere in the world.
• Co-working spaces if you want to switch things up.
• Option to meet team members regularly to do creative work and bond in person.
• The best idea wins;we’re all ears when it comes to ways to do things better.
• Frequent visits to virtual Fonoa HQ and our Fonoa island on Mibo.
• Product first culture 

• We are backed by leading VC firms who have invested in many successful companies (Index Ventures and Omers Ventures) 
• The size of the market and the opportunity we have is massive, and we’re well placed to be disrupting it.
• Flat hierarchy, open, honest, and feedback-driven principles.

Our take on equal opportunities  Our Hiring Process 

Meeting with Recruiting to introduce each other and explore mutual interests.

Follow up via email to cover other questions in a written manner.

1 hour conversation with engineering to get to know each other and see if you would be excited to work together.

A 30 minute call with our CTO to get to know each other.

1 hour conversation with our co-founders.

Offer