Site Reliability Engineer - remote

Posted 3 years ago  • Beaverton, OR

If you are passionate about creating scalable, highly reliable software systems and work well in a fast paced atmosphere, this might be a great role for you! Welcome to Bigleaf –We keep businesses connected to the cloud. Wonder how that works? Check out the videos on our homepage: https://www.bigleaf.net/how-it-works/

Bigleaf is growing quickly and we have big plans. We’re looking for a Site Reliability Engineer to join our team. We’re a well-funded fast-growing startup, so your day-to-day tasks will vary quite a bit and morph over time, but here’s an overview:

What you’ll be doing:

As a Site Reliability Engineer at Bigleaf you’ll be working with our network operations, support, and development teams to resolve customer issues, build and maintain internal and public-facing infrastructure (hardware and software), and to identify and resolve system issues in a dynamic fast paced environment. We are looking for someone that believes that operations is a software problem and seeks to define prescriptive ways for measuring availability, uptime, outages, toil, etc.

Responsibilities:

  • Provide the first line of internal support for the Bigleaf server, OS, and software infrastructure, including triage of software, networking, resource, and security issues
  • Build, maintain, and deploy infrastructure for software and hardware systems
  • Maintain and extend the Bigleaf development environment including Linux tools, Bamboo, Puppet, Terraform, AWS, Azure and other cloud providers
  • Share ownership with developers by using the same tools and techniques across the stack
  • Have a formula for balancing accidents and failures against new releases
  • Encourage automation and minimize manual systems work to focus on efforts that bring long-term value to the system