InDebted is looking for a Senior Product Designer to bring their top-notch design skills and an insatiable curiosity to understand the customer, the psychology behind the design, and how those correlate to create a fantastic customer experience.
What will you accomplish?
- Work closely with our Product and engineering teams to define and breakdown the customer journey from start to finish
- Articulate your ideas with strong hypotheses, run experiments to iteratively improve the customer journey and communicate insights to the team
- Conduct customer research and dig into customer insights to understand and suggest potential solutions
- Build interaction design, low and high fidelity interface designs
- You have the opportunity to own the space and define best practices
- Help to shape product vision and strategy
What do we need from you?
- 5+ years Experience in design strategy, user-centred experience design, prototyping, UX research and UI design
- A deep understanding of customer experience combined with an empathetic approach
- Prior experience working cross-functionally in an agile environment
- Strong ability to facilitate discussions and articulate the rationale behind your stance
- Team player who is comfortable challenging assumptions, giving critical feedback and driving consensus in the interest of achieving the best outcome for the customer
- Being comfortable with juggling multiple priorities for different stakeholders while delivering what's most valuable to our customers
- Excellent verbal and written communication skills with the ability to understand and explain complex concepts to both technical and non-technical audiences
- Always looking for ways to improve our customers' experience
- Not afraid to experiment, fail and learn from it
Bonus points for:
- Exposure to high growth technology businesses