Product Success Manager (Product Manager experience required) - remote

This job is only hiring in North America, United Kingdom, Ireland, Australia,  and South Africa.


Aha! is a very different high-growth SaaS company. We are the world's #1 product development software and help product development teams build what customers love. More than 5,000 enterprises use our suite of products which includes Aha! Create, Aha! Ideas, Aha! Roadmaps, and Aha! Develop. And they rely on our training programs at Aha! Academy to become product development experts. We are self-funded, highly profitable, always distributed, and have no sales team. Being an always-remote company means we can hire intrinsically motivated people who love to learn, support their teammates, and want to work from where they are happiest.

Our Product Success team is an all-remote group spread across multiple time zones so we can work closely with customers when they need us.

We serve the world's most innovative companies. They are building revolutionary new experiences for their customers and move fast. They expect us to do the same and to help them develop best practices for product development. Our software is methodology agnostic, which means we need to be experts in the agile, scrum, kanban, SAFe®, and hybrid approaches that our customers depend on.

Our collective experience gives us the skills to meet customers where they are, internalize how they work (because we've been there, done that), and confidently guide them to achieve their best. And because we are always curious, we love learning from our customers along our journey together.

You lead product definition and delivery at a growing technology company. You help launch new functionality via a well-defined go-to-market process. You thrive in a fast-paced environment where launches happen often — not once or twice a year.

Your favorite part of working on new products is delivering real value to customers. You enjoy interacting with your team and customers in a consultative way. Showcasing advanced technology to sophisticated customers energizes you. Applying deep curiosity to new challenges comes naturally, and you persist until you can clearly see the most efficient path to full resolution. You are happiest when you are continually learning and working with a team of high achievers like yourself. And you write exceptionally well.

We show customers what is possible with our software in a consultative way — from leading demos and answering customer requests to sharing product management best practices. As Product Success Manager, your responsibilities will include:

If the Product Success Manager role sounds appealing, we would love to hear from you. (A real human reviews every application.)

Everyone deserves to reach their fullest potential. We know that when we do work that matters with people we care about in a high-growth environment, we feel engaged and alive. And our goal is to help you do just that. We offer all the benefits you would expect and more, including profit sharing. The specific benefits listed below are reflective of what we offer U.S.-based hires. We also do our best to extend identical benefits to international teammates.