The Product Data Analyst owns the product data that enables our teams to make data-driven decisions, run experiments, and maximize value creation. They are a force multiplier across the product department, an advocate for customer insights, and a bridge between our teams and our data. They perform data transformations, set up self-service access, surface insights, create team efficiencies, and manage funnels &behavioral loops for business growth.
- Leverage Data
- Builds Data Pipelines - Captures data that matters to our teams from both event-driven and relational database systems. Creates systems &automation of data pipelines. Pushes data into Intercom, fires Segment events. Updates Engagement Stats in database.
- Writing Data Queries - Writes data queries to support our teams. Transforms data into useful shapes. Writes assertions to test &prove data integrity.
- Setup &Maintain Data Platforms - Selects, configures, and maintains data platforms used in data pipelines (ie, data warehouse and/or customer data platform), with support from our engineering team.
- Data Visualization - Sets up self-serve views and visualizations for teams to leverage.
- Exploratory data analysis - Providing ad-hoc assistance to teams to help them answer critical questions.
- Surface Insights
- Measure Customer Value - Identify and measure indicators of customer value (both leading and lagging), identify users and accounts who are achieving success, and those who aren’t yet.
- Discover &Share Insights - Find customer journey bottlenecks and areas of improvement. Present reports &insights throughout the company.
- Customer Issues - Identify patterns in customer issues and defects customers are experiencing, and provide summaries to product teams.
- Team Efficiency
- Track Squad Progress - Track our squad effectiveness (ie, learning and delivery velocity, defect rates, etc). Track &report out on Release progress (ie, calculate velocity, create burn-up charts).
- Streamline Workflows - Improve our product workflows for feature development (ie, Notion data model, views, automations, etc.)
- Rapid Experimentation - Help design experiments with the product teams, beta customers, feature flags, failure metrics, and track experiment results.
- Automated Customer Recruitment - Use data to setup automated customer recruitment so the product teams can consistently gain qualitative insights.
- Attend and Participate in Meetings - Attend weekly one-on-ones with your supervisor, department level 10 with your team, and the all-hands with the whole company. Show up on time, come prepared with any topics that you would like to discuss, and participate in finding solves for issues that come up.
- Business Growth
- Surface Product Qualified Leads - Identifies customers who are likely ripe for sales opportunities and passes them to sales &marketing teams.
- Creates Funnels &Growth Loops - Identify and measure customer magic moments and behavioral loops that create growth opportunities for the business.
- Segmentation &Cohorts - Creates customer segmentation within the data using customer actions or identifiers and that can be used across many data views.
- Gains a deep understanding of our Customers and Product by 30 days
- Presents recommendations to improve our data stack and starts implementation by 60 days
- Provides our product teams with better visibility into the customer journey with self-serve access by 90 days
- Prepares us for a PLG-led motion by 90+ days
- Company Holidays
- Paid Time Off (in addition to the above)
- Monthly Healthcare Allowance
- Yearly Vacation Allowance
- Fun and outcome driven work environment with a smart, hard working team
- Location independence
- Mission driven company and values-based culture
🚀 Want to join a team of A players in an exciting, high-growth, entrepreneurial environment?
We’re a small team solving big problems in the property management industry. Bootstrapped since 2013, we're passionate about helping small businesses simplify growth and streamline operations, providing the leading CRM in our space.
The long version of our story: Back when web 2.0 was a thing (get off my lawn!) LeadSimple’s founders started a lead generation business connecting landlords with property management companies. Witnessing the challenges lead buyers had closing deals led into a natural segue to build out an industry-specific CRM which became the de-facto industry standard. Fast forward to 2020 when we released a process/workflow suite to move from the sales side of our clients business into the heart of day-to-day operations. The market was hungry and responded aggressively to the new direction, which led us to double down with growth and additional product expansion.
- Embrace learning new technology
- Learn fast
- Communicate crisply
- Proactively seek solutions
- Own the outcome
- Embody emotional maturity
- Bring an optimistic “can do” attitude
- Supply your own internet and smartphone
- [0+ Experience in…]
- Have B2B SaaS experience (preferred)
- Fill out the application
- Answer questions via video questionaire to help use get to know you (15 minutes)
- Culture Conversation with a member from our People Operations team (30 minutes)
- Offline work sample test (up to 60 minutes)
- Interview with Hiring Manager (60 - 90 minutes)
- Possible panel interview (up to 60 minutes)
- Offer call (15 minutes)
- Written offer
- Start date commences a 90 day onboarding period
SO…Are You All In?
Not everyone can hang. It take a special person -
Someone who’s all IN. We are building a “rocket ship” at LeadSimple,
And we need All Stars to help us accomplish our mission.
LeadSimple, our team members are connected and driven leaders,
Who take personal responsibility for what they create.
We hit deadlines, we’re obsessed with both the customer and
Team member experience. We own the outcome,
We overcome obstacles and we find life lessons everywhere.
In summary...
You can do it in an office
You can do it from home
We really don’t care
As long as it’s known 👇
What matters is this…
When the chips are down
And your back is against the wall
Can we count on you to make the right call?
Judgment, intuition, or care by another name
We call it “Owning The Outcome” - because it really is the whole game
Have the customers back, and they will treat you the same
If you can do that
Then we’re birds of the same feather
So come join our team and we’ll make music together.