Partner Manager, WooCommerce - remote

Automattic
Posted 2 years ago
About This Role

Automattic, the company behind WordPress.com, Jetpack, WooCommerce, and Tumblr, is looking for an exceptional Partner Manager to join WooCommerce’s Business Development team.

As Partner Manager, your responsibility will be to build deep relationships with selected strategic integration partners. You will work towards growing and retaining our existing partners, oversee the long​-term success of partnerships and execute on the team OKRs.

Like all positions at Automattic, you’ll work remotely, and can be based wherever you live.

Responsibilities:
  • Manage portfolio of strategic partners across categories like Marketing, Shipping, Taxes, Hosting that increase the distribution of our products and generate revenue.

  • Strengthen our product offering through technical integrations that complement Woo-owned solutions like WooCommerce Payments, WooCommerce Shipping, or Mailpoet.

  • Analyze partners’ performance, have a deep understanding of partners’ offering and product suite.

  • Help in onboarding and driving GTM strategy for new partnerships.

  • Support the team in creating and presenting quarterly and yearly performance reviews.

  • Contribute to developing vision and goals for partnerships at WooCommerce. 

  • Execute the plan for partnerships growth and annual OKRs.

  • Collaborate with marketing, product, and engineering teams across WooCommerce to ensure partner success.

  • Develop and deepen executive relationships with strategic partners.

Requirements:
  • 3+ years of eCommerce experience as Partner Manager, Relationship Manager, or Account Manager, which involves building and maintaining strategic partnerships and integrations, ideally in the marketing, shipping, or hosting ecosystem.

  • Strong analytical skills, including the ability to model business opportunities and assess trade-offs.

  • Proven success and a track record of delivering against targets and KPIs.

  • Experience in working cross-functionally with legal, engineering, and marketing teams.

  • Experience working in a remote environment is a plus.

HOW TO APPLY
Does this sound interesting? If yes, click the Apply button below and fill out our application form. In your cover letter, let us know why you're excited about working at WooCommerce and what you'll bring to the team. We'd also love to know your response to the following question:

Tell us about your most challenging  situation with a partner you have been managing. What made it challenging and how did you handle it?
 Applications submitted without a cover letter and without a response to the above question will not be considered. 

ABOUT AUTOMATTIC

We are the people behind WordPress.com, WooCommerce, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, and more. We believe in making the web a better place.

We’re a distributed company with more than 1900 Automatticians in 96 countries speaking 120+ different languages. We democratize publishing and commerce so anyone with a story can tell it, and anyone with a product can sell it, regardless of income, gender, politics, language, or country.

We believe in Open Source and the vast majority of our work is available under the GPL.

DIVERSITY, EQUITY, AND INCLUSION AT AUTOMATTIC

We’re improving diversity, equity, and inclusion in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our DEI committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly DEI People Lab series for further learning. Diversity, Equity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Learn more about our dedication to diversity, equity, and inclusion and our Employee Resource Groups.