Pilot (YC W17) is looking for our first Operations Specialist - Payroll to join our remote team on a mission to create a more open worldwide job market. For this role, we are looking for someone available to help us manage and process payrolls globally for customers.
A bit about who we are
Pilot helps companies to handle payroll, benefits, and compliance for their remote teams. We believe that your opportunities in life shouldn’t be dictated by where you’re from or where you happen to live, and we’re helping our customers live by that too. We’re backed by Sam Altman, Y Combinator, Credo Ventures, Automattic, Kyle Vogt, and many other amazing investors.
What you will be working on
- Adding changes to payroll like bonuses, changes in salaries, reimbursements
- Verifying if our invoice is correct (payroll, reimbursements, fees) and communicating with our patner in case of discrepancies
- Verifying payrolls in our entities
- In case of mistakes in payroll, being responsible for communication with our partner and customers, obtaining credit memos and detailed reports in excel files from our partner, and making sure that our customers received correct payroll documents and paid correct amounts after approval from our finance team
- Working closely with finance department, so they understand what’s the current status of documents/payments
- Generating payroll documents
- Answering customers questions about payroll
- Charging clients and paying our partner for processed payroll
- Making sure that each payroll is closed within a month. It means making sure that all documents have been sent/received (including corrections) and all payments have been received/made.
Requirements
- Experience processing payroll and creating accounting documents
- Proficient in English with good written and verbal communication skills
- Troubleshooting and problem-solving skills
- Solid ethical standards regarding the handling of confidential information
- Ability to manage multiple priorities effectively
- Ability to meet strict deadlines
- High-level organizational skills and attention to detail
We’d especially like to work with you if
- knowledge of international payroll processing, tax, and labor laws
- Strong Microsoft Excel skills
- You have experience working remotely and in a fast-growing environment
- You’ve had a chance to work in a distributed team with people from around the globe
- You have worked at a rapidly growing company/especially a tech startup
Benefits
- Annual salary from $32,000 to $51,000 and up to 0.0125% of equity.
- Unlimited vacation/holiday policy
- 8 weeks paid parental leave
- Health insurance coverage
- Computer and equipment
- Ability to work remotely from anywhere in the world.
- We try to hold most of our team meetings between 6 am–9 am PST to accommodate as many time zones as possible.