Operations Manager (Business alignment) - remote
Credit Repair Cloud
Posted 3 years ago
Why Credit Repair Cloud
Wondering why we think you’ll love working at Credit Repair Cloud? Here are 5 reasons!
Stability &growth
In 2013, Daniel Rosen launched Credit Repair Cloud, the software that now powers the credit repair industry. You will be joining a stable yet fast-growing, purpose-driven, self-funded organization.
Talent will surround you
We have created a highly collaborative environment where everyone has a real chance to learn and grow. Your teammates are always willing to help and share their knowledge. We also encourage you to share your ideas!
Our culture and values
Our approach to hiring and working as a global team relies on valuing every individual for who they are, their belief in our movement, and their zone of genius superpowers!
Results-oriented team
We don’t micromanage, and we try not to interrupt your work with random tasks. We trust our team members to take full responsibility and ownership for the work that they do.
You can pick where you want to work every day
At Credit Repair Cloud, we embrace the remote culture. Some of our team works from our offices while the others are spread around the world. Every day you get to work in the place that makes you most productive.
What we offer
Competitive salary.- The opportunity to attend our Credit Repair Expo.
- Unlimited PTO. Take time off when you need it. We trust you!
- 4 weeks of paid Parental Leave.
- Paid conferences. We are big fans of continued growth.
- Annual benefits, which may include a budget for personal development.
- Profit share bonus plan.
- Free access to Nutrition, Yoga, Mindfulness, and Fitness classes.
- Employee Wellness Program.
- Fun perks &monthly activities.
- A comprehensive and paid onboarding process.
- The freedom to work from anywhere around the world.
Now that you know us let’s talk about you!
Role
The role of the Operations Manager drives the coordination, management, and execution of all major cross-functional processes, projects, and initiatives for the organization. They provide strategic leadership for the company by working with the CEO and leadership team to establish long-term goals, strategies, plans, and policies.
You are responsible for the operational vision of our organization including the implementation of our communications cadence, targeted interactions (meetings), and operational processes. You will monitor projects across different departments, ensuring that all projects are delivered on time, within the scope, and according to our cadence.
Responsibilities
- Reinforce our mission with our team so that we make certain that we are living our mission while moving towards our long-term outcomes.
- Work with the team to reinforce the company values so that they are used in decision-making in all departments.
- Work with department heads to create a clear strategic plan for the growth of the company that our team understands.
- Implement systems so every person knows what their outcomes are, what they are accountable for and their scoreboard (outcome, accountability, and transparency).
- Work with our Sr. Finance Director to ensure that we continue to have up-to-date and accurate bookkeeping.
- Schedule and lead all meetings (TI) with our team as needed throughout the year.
- Oversee the delivery of ongoing projects in the company and report back to the CEO &leadership team.
- Support the CEO in executing his vision and provide administrative support as needed.
- Audit company processes throughout the year to determine areas of improvement.
- Design and deploy systems and business metric dashboards to drive execution and scalability.
- Develop, maintain, and communicate the Objectives and Key Results (OKR) System throughout the organization.
Requirements:
- At least 3-5 years of relevant work experience in operations roles.
- Being able to lead mostly through influence and process.
- Being a ruthless prioritizer while balancing the needs of all stakeholders.
- Building a culture of velocity through process mastery.
- Ability to set goals and develop achievable timelines to hit them.
- Ability to assess the Company based on data.
- Experience leading and managing people and departments.
- Ability to work both strategically and tactically.
- Extensive experience with OKRs and strategic planning.
- Skilled in developing, implementing, and communicating policies and procedures for departments, analyzing data, making sound recommendations, and adopting effective causes of action.
- Strong familiarity with project management software tools, methodologies, and best practices.
- Being an Asana expert is a must.
- Experience working at a remote-first SaaS company is a plus.
Interested? Click Apply to this job to join the movement!
Credit Repair Cloud is an Equal Opportunity Employer and is committed to working with a diverse staff. We hire globally for talent and drive and value members by work deliverables and passion. No matter what race, color, creed, religion, gender, gender identity, gender expression, national origin, citizenship, age, sex, sexual orientation, pregnancy, marital status, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by law, we are all equal here.
We encourage every talented and qualified person to apply. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc.)