Responsibilities:
- Contact SugarCRM’s customers to maintain, renew, and grow existing accounts
- Act as a valuable liaison between SugarCRM partners and the business
- Accurately forecast and close renewal business
- Provide post-sales account management to ensure successful adoption and usage
- Work closely with the Customer Support team to ensure customer satisfaction
- Drive and close add-on product sales to existing customers
- Perform New Customer Orientation demonstrations via Web-based meetings
- Work closely with Operations and wider management to improve business processes
Qualifications:
- 3 + years of experience of managing customers and selling over the phone
- Proven experience in managing a territory and sales pipeline
- Track record of consistently exceeding quarterly/yearly sales quotas
- Excellent verbal and written communication skills in English
- Strong time management skills, organizational skills, and attention to detail
- Self-starter and ability to work in a rapidly changing environment
- Ability to understand CRM technology and successfully communicate it to our customers
Advantageous Skills:
- Fluency in English and Italian (or other European Language)
- Degree or equivalent education
We understand that no candidate is perfectly qualified for any job. Experience comes in different forms;many skills are transferable;and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team.
Benefits and Perks:
Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks:
- UK Pension Scheme
- Private medical and dental insurance
- Health &Wellness Reimbursement Program
- Unpaid sabbatical leave
- Educational Resources - Career &Personal Development Program
- Various discount programs (i.e. travel, virtual exercises classes, etc.)
- We are a merit-based company with many opportunities to learn, excel and grow your career!