Intermediate Software Development Engineer - Live Ops - remote

Who we are

A Thinking Ape builds communities through mobile games with emergent social play and original IP. We released our first game in 2009 and have been profitable and growing every year since. We are a bottom-up-driven company of small teams exercising product ownership and data-driven decision-making. Our portfolio of games is growing, and with it, our ability to provide for more communities.

The team

Our Live Operations team is dedicated to an evolving mobile game experience. Each day is different as the team responds to product metrics and player communities. In addition to creating and releasing new content and running successful in-game events, the Live Ops team also delivers new game experiences and tools that make our games easier to manage.

The role

As an intermediate Live Ops software engineer, you’re integral to the ongoing success of our live mobile games. You work closely with Designers and Artists to develop performant and scalable game experiences shared by massive amounts of concurrent users. You’re a master of observability, and able to identify and resolve issues before they become problems. You enjoy being an active contributor in product decision-making, and have a significant impact on a player experience shared by millions of people around the world.

The tech

Our clients are built with Unity, and our backends use a microservice architecture, built predominantly with Python and MySQL. We make heavy use of Kafka, Redis, and Memcached. We choose the best technologies suitable for our systems to perform their tasks and to scale as we need them.

For service observability, we rely on open-source tools such as Grafana, Sentry, ELK stack (Elasticsearch, Logstash, Kibana), Graphite, and Prometheus. We constantly strive to improve our monitoring and alerting for early detection of any incidents or performance problems and to ease their root cause analysis

Things you will work on

• The technical design and development of game experiences, backend capabilities, and support tooling for our growing mobile games
• Application performance testing and monitoring to ensure positive player experiences
• Involvement in every aspect of product development, from design to implementation to playtests to metrics analysis
• Maintenance of a build and release schedule for client updates
• The creation of tools to automate and optimize processes across disciplines, such as player management tools for the community team, data pipeline optimizations for game designers, or content pipeline tooling for the art team

Remote first

We have committed to a remote first approach for 2021 with access to in-person collaboration spaces in Vancouver when safe to do so. Our intention is to use 2021 as the foundational year to develop our remote excellence and help shape the future of ATA. This means our roles are currently open to candidates who can work in Canada between the core hours of 11am - 4pm PST. We are open to help relocate the successful candidate to Canada.

What we are primarily looking for

• Data-driven tech generalists with full-stack engineering experience
• Experience working on a live product at scale
• A track record of delivering scalable backend services or performant mobile client systems
• Product-mindedness and a willingness to take ownership over complete end-user experiences
• Excellent communication skills;able to share thoughts and ideas clearly in code and writing
• Experience using observability tools for metrics-based decision-making
• You have an interest in and play mobile games

Other things we are looking for

• Experience with event-driven architectures, distributed systems, and database optimization
• Extensive experience whiteboarding, diagramming and communicating highly-scalable architectures
• Experience building Unity-based mobile games
• An understanding of mobile live-ops architectures and content pipelines

While everyone on our team is different, to thrive here you should:

• Be self motivated, take pride in your work and enjoy huge amounts of ownership
• Set aside your ego and have wonderful arguments with your coworkers in order to create something better than any one person could individually
• Challenge your own assumptions and use data to make decisions whenever possible
• Be passionate about teaching others what you know and continuing your own growth every day
• Not be afraid to fail–you experiment and learn from your mistakes

What’s in it for you?

• Challenging problems, a strong collaborative team, and supportive leadership.
• Ownership over technical solutions and involvement in product decision-making.
• A flexible and inclusive environment, including whatever equipment you need to do your best work.
• A competitive compensation package that also includes budgets for health and professional development.
• A healthy review culture and team alignment towards engineering excellence.
• Regular syncs with your manager, transparent leadership, and a direct hand in your professional growth.

Our commitment to inclusion

We build communities. To do this to the best of our abilities, we need a workforce that reflects the diverse player communities we serve. We believe a variety of perspectives and experiences allows us to make better decisions and understand the needs of our players. We work hard to create an environment where everyone, from any background, can do their best work and feel like they belong at ATA.

Please consider applying even if you don't meet every qualification and let us know if you require any accommodations or support during the recruitment process.

Discover more

Check out our story to find out how we got to where we are today, and learn about our culture by following @athinkingape on social. You can also listen to Kenshi Arasaki, ATA CEO &Co-Founder, talk about what it’s like to work here.