Salesflow is a Sales engagement platform that is trusted by 4,000+ businesses in 120+ countries to automate their sales outreach using Linkedin and email to automate sales processes. With 3 small European offices and a small but growing global remote team across different diverse backgrounds and skills. Launching a new subbrand - Leadflow - which offers Linkedin lead generation services on top of our overall self-service SaaS, this has become a rapidly growing service and looking for someone to take charge with his channel to manage, lead and grow it.
Website: www.salesflow.io
About us: careers.salesflow.io
About us: careers.salesflow.io
We’re looking for a Head of Client Services who will oversee our managed solution department that provides B2B lead generations service via Linkedin prospecting and messaging. This someone who want new challenge and take ownership of this new "done for you" service manages that is offered on the back our SaaS solution.
Key responsibilities include:
- Managing a small team of 2 currently who do the day to day execution activities of campaign setup, account management and administration related to the delivery
- Look to setup a overall “managed” solution strategy for the new brand from branding, to content to customer acquisition
- Taking a leading role in reviewing, adjusting and improving current processes for scale
- Working closely with the CEO and also marketing &sales to ensure service growth and success
- Reviewing performance of overall accounts, making strategic decisions to improve delivery, retention and overall customer experience
- Sales copywriting reviews and oversights to improve overall client leads and output
- Miscellaneous - from client billing, to onboarding to retention strategies
- Oversee the full growth of lead generation campaigns as we look to scale our offering in the SMB market for B2B.
Requirements:
- 3+ years experience in a lead generation or sales-focused agency or software SaaS
- Experience and knowledge in the B2B space
- Experience with sales copy, strategy and conversion rate optimisation
- Management and generalist who is looking for slight more broad-role centralised around client delivery of our managed solution department
- Well-versed with creating up strategies, plans and leveraging tools and technologies that is scalable and manageable
- Some experience in people management (from performance reviews to culture and
- Super active, energetic and full of heart &ambition
- Good sense of humor and passionate about B2B sales and technology
- Some flexible working hours required given customers across europe and US
What you will get: