About Rainforest
Rainforest QA is a distributed company full of smart, capable people from around the world who enjoy working together to make our customers successful.
Our mission is to make product quality accessible for every software company. The Rainforest QA solution combines no-code test automation and crowdsourced testing in a single, one-of-a-kind QA platform, allowing anyone to get the exact insights they need to release with quality, quickly.
About the Role
We’re looking for a Product Manager to optimize our product-led customer journey and drive self-serve customer paid conversion and expansion. This position is ideal for someone who's comfortable with rapid product iteration, loves building relationships with customers to develop deep insights, and is familiar with developer workflows and the QA landscape.
Responsibilities
- Plan, organize, and conduct user research sessions
- Develop mutually-productive relationships with customers
- Identify and prioritize product opportunities
- Set priorities and roadmap for a product squad(featuring a UX designer and multiple engineers)
- Formulate hypotheses and validate them with experiments
- Create and track KPIs to improve funnel conversion throughout the customer journey
- Communicate product updates internally and to customers via go-to-market materials
- Develop an expertise in QA processes, including best practices and trade-offs
- Collaborate with cross-functional business partners to bring the appropriate expertise and insights to each project
Requirements
- 4+ years experience driving increased adoption and usage at an early stage SaaS startup
- Familiarity with the software development lifecycle (SDLC)
- Excellent written and verbal communication skills, including active listening and asking questions for clarification and understanding
- Experience holding yourself and others to high accountability standards
- Analytical and data-driven
- Experience formulating ideas with user research and running insightful experiments
- Strong process and project management skills to manage timelines, processes, and people
- Unrivaled sense of autonomy, ownership, and comfort with a fast-paced startup
- Curious and committed to innovation, continuous learning, and growth
- Resilient and persistent;we’re looking for consultative problem solvers to help our customer succeed!
- Passionate about creating an exceptional user experience
Nice to Have
- Experience working on products specifically built for product or development teams
- Demonstrated success in a Growth PM role working on user onboarding and engagement objectives
- Experience working on a pre-product market fit company
- Developer background and/or experience with Gitflow
How we'll reward you
- A competitive salary (locally adjusted). Along with equity.
- A weekly allowance for lunch (locally adjusted).
- A monthly allowance for remote office supplies or personal development (locally adjusted).
- Unlimited paid-time-off.
- company off-sites to bond with your team and explore exciting destinations around the world.
United States Residents Only:
- 100% medical, dental, and vision insurance coverage. 75% for dependents.
- Voluntary 401k program.
About Us
How We Work
We are a truly distributed team, spanning North America, Europe, and Asia/Pacific, that values async and written communication over in-person meetings. We aim to foster an organization of self-starters with an entrepreneurial mindset, who feel empowered to be managers of one. Due to this choice, our organization doesn’t have explicit Product Management roles. As we believe everyone should be able to identify and focus on what they see as the most important problems to solve, rather than delegate that to a particular person.
Our Values
Own the Outcome: We are fiercely passionate and detail-obsessed. We take ownership of observed challenges to swiftly overcome obstacles and strive for outcomes that make our customers better off.
No Bulls**t: We all play a part in furthering our organization’s culture, when discussing ideas or challenging existing views, by communicating candidly with thoughtfulness and care.
Commit and Iterate: We tackle tough situations head-on by making informed bets. We define and measure our success based on our ability to take risks, fail with purpose, and continually iterate on our business.
A Note on Diversity and Inclusion
At Rainforest we believe that diverse teams improve our business. We are an equal opportunity employer and do not discriminate based on race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.